DVD drive missing from My Computer

[Guest]

Hope someone can help me. I have an Acer 5610 laptop and a couple of days ago
out of the blue, my DVD drive disappeared from "my computer". When you go
into the device manager, it shows that the drive is there and says its
working properly. I have done a full system restore back to the factory
defaults two times and still cant seem to get it to work. Any advice for me
would be appreciated.

 

[John Inzer]

Hope someone can help me. I have an Acer 5610 laptop and a couple of
days ago out of the blue, my DVD drive disappeared from "my
computer". When you go into the device manager, it shows that the
drive is there and says its working properly. I have done a full
system restore back to the factory defaults two times and still cant
seem to get it to work. Any advice for me would be appreciated.

=====================================
Maybe the following articles will offer some ideas:

(929461) The CD drive or the DVD drive does
not work as expected after you upgrade a computer
to Windows Vista
http://support.microsoft.com/kb/929461/en-us

(886568) Your CD or DVD drive does not
work as expected after you remove Digital
Image Suite 10
http://support.microsoft.com/?kbid=886568

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

Thanks for the link, but it did not work for me. So still frustrated. lol.
Any other tips would be most appreciated

 

[Guest]

Ha! I found it!
I too had this same problem, couldn't figure out why in the heck everything
was working fine, but I couldn't see it.

If you have it, press the little "e" on the top of your keyboard, or open
the "empowering" tools, I think they're called.

I feel like such an idiot, but here is what happened to me:
I wanted to be all technical and make everything on my laptop very secure,
so I "locked" all my devices, not knowing what that meant. Well, it does just
what it says!

See if this is your problem, because it was mine and it sounds exactly the
same.

You click on the little padlock looking thing and unlock your devices, and
they show right back up.