dvd dilema

  • Thread starter Thread starter oby
  • Start date Start date
O

oby

help please
i recently purchased encarta 2004 premium suite on dvd but cant
view it. my pc dose notacknowledge that its there or ask me what i want to
do. can somebody tell me what am i doing wrong and how to solve the problem
 
Hi,

Ok, stupid question, but are you trying to read the disk with a CD drive?
The drive must be DVD capable to read the disk.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
help please
i recently purchased encarta 2004 premium suite on dvd but cant
view it. my pc dose notacknowledge that its there or ask me what i want to
do. can somebody tell me what am i doing wrong and how to solve the problem

I think the first thing you need to do is determine if you have a DVD
drive or a combo drive that can play CDs and DVDs. If you only have a
CD drive, you will not be able to use Encarta 2004 Premium Suite.
 
thanks guys
i have a dvd drive but never reaaly used it. it worked
onece but i cant seem to get it to work now.
 

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