Duplicate Personal Folder

[Guest]

I've tried to copy my Outlook files from an old computer to a new one. The
old computer was using Outlook 2002, the new computer is using OL2003.

I copied the .pst file to the appropriate Outlook folder (after re-naming
the one that was there as Outlook-old.pst)

The old email, contacts, etc showed up fine, but I could not create new
folders - an error message to the effect that I did not have permission to do
this. So I ran the inbox repair tool and that repaired that problem.

But I now have a duplicate personal folder which exactly mimics everything
in the "official" personal folder. The only difference between the two is
that the second one doesn't have the same logo. As near as I can tell there
is only one .pst file.

Is there some way to delete this duplicate personal folders file???

 

[DL]

You corrupted your profile by the method you used.
And by using the old pst you are not taking advantage of the OL2003, new
format pst.
Create a new profile, utilising the old pst, then create a new format pst
and copy old data to this. Set this pst as default store and close old pst.
http://www.howto-outlook.com/faq/newprofile.htm

 

[Guest]

Sorry, but I don't know exactly what is involved in each of the steps. I'll
outline below what I've tried so far ... (Thanks for the link on creating a
new profile)

"DL" wrote:

You corrupted your profile by the method you used.
And by using the old pst you are not taking advantage of the OL2003, new
format pst.

Create a new profile,

.... I did this using the steps outlined in your link.

utilising the old pst,

.... how do I do this? By "old pst" do you mean the one I am trying to copy
over from my old computer?

then create a new format pst

.... sorry but again, I'm not sure how to do this. Will I still be using the
new profile?

and copy old data to this.

.... assuming I successfully do the previous steps will this be a simple
highlight-copy-paste of email folders and contacts?

Set this pst as default store

.... OK I think I have seen how to do this.

and close old pst.

.... do you mean delete/remove it?

 

[Brian Tillman]

Sorry, but I don't know exactly what is involved in each of the
steps.

Click Start>Control Panel, locate the Mail applet and run it. Click Data
Files. Click Add. Select "Office Outlook Personal Folders File (.pst) and
click OK. Browse to a folder (or accept the default). Gove the file a name
(or accept the defaul0t. Click OK. Give the data file a display name
(what will appear in the Navigation Pane as the root of the folder tree) or
accept the default. Click OK. You have now created a new Unicode (new
format) PST.

Back at the Outlook Data Files dialogue, click Close, then in the mail
applet again *whch should still be on your screen), click E-mail Accounts,
then Next. At the bottom left, use the "Deliver new e-mail to the following
location" drop-down and select the PST you just created. Click Finish, then
Close.

Now start Outlook. It will use your new PST as the default and create all
of the default folders. They'll all be empty. Select the Folder List view
of the Navigation Pane so you see these and your old folders as well. For
all old folders that are NOT the default folders (if you have any),
right-click the folder and drag it to the root (Outlook Today) of your new
folder set. Release the button and choose Move or Copy, as you wish.
Continue until all your NON-default faolders are copied.

For each default folder, open the old folder and select all of the entries
with CTRL-A. You may have to click on one entry first before CTRL-A will
work and you will have to change the calendar's view to a table view like By
Category. Then right-click the selection and drag it to the corresponding
new folder or click Edit>Copy to Folder, specifying the new corresponding
folder as the destination.

When you have copied all old folders or their contents, you can right-click
the old PST root and choose Close. You should now have a properly
configured Outlook.

 

[Guest]

Thanks for this step-by-step reply. I'm away from the new computer now and so
can't try the steps you've outlined till next week, but I don't think I'll
have any difficulty.

Once all the entries have been copied over, should I then use Data Manager
to remove the old "personal folder" file?

 

[Brian Tillman]

Once all the entries have been copied over, should I then use Data
Manager to remove the old "personal folder" file?

Closing it as in my description is the same thing. If you create a new mail
profile first as DL advises, you'll have a cleaner start. When you create
the new mail profile you can perform the steps I described, but you'll have
to add in your old PST at the same time you add in the new one.

 

[Guest]

Hi Brian, Back at work today ...
I followed the steps you outlined above and all has gone well for the mail
folders - the standard set of Inbox, Sent, etc. was created. However, I
cannot detect any Calendar, Contacts, Tasks, etc. for the new profile, and so
can't copy from the old to the new. What am I missing here??? Thanks for your
help.

 

[Brian Tillman]

I followed the steps you outlined above and all has gone well for the
mail folders - the standard set of Inbox, Sent, etc. was created.
However, I cannot detect any Calendar, Contacts, Tasks, etc. for the
new profile, and so can't copy from the old to the new. What am I
missing here???

I suspect you're using the Mail view in the Navigation Pane. That view
won't show any non-mail folders. Instead, use the Folder List view.