Duplicate Mails in outlook 2003

[Sam]

hi Friends,

I have a friend who has 4 computers in her home. One computer runs on
outlook 98,2000, outlook 2002 and also the other one runs on outlook 2003.
She has 4 email accounts. She receives duplicate emails only on the one
running on outlook 2003 -> She has checked the Box which says leave a copy
of messages on the server. She has taken some steps like -> Formatting the
hard drive and installing everything from scratch. The problem still
persists.

She asked me for some guidance to resolve this problem.
Could this be a corrupt .pst file.

I would be grateful if an MVP could answer this query.

Thank you,

Sam

 

[Guest]

In my situation this appears to happen only (not 100% certain) when the
recipient is running MS Exchange. The odd thing is that in once case I had 3
people on the To: line and only one of them received it multiple times!

 

[Peter Foldes]

Has your friend tried to disable the email scanning option on her AV. Ask
her to try and report back with result. She will still be protected with the
resident AV scanner

 

[Sam]

hi Peter,

Thanks for the Prompt response. Yes She has tried this step. Also She has
tried disabling the antivirus and tried to send and receive - the same thing
happens.
Thanks
Sam

 

[Guest]

Hi Peter,

On my system I'm running McAfee with e-mail scanning disabled. I don't know
what the recipients are running and have no way to ask them all to do
anything.

Thanks,

-- martin

 

[Brian Tillman]

I have a friend who has 4 computers in her home. One computer runs on
outlook 98,2000, outlook 2002 and also the other one runs on outlook
2003. She has 4 email accounts. She receives duplicate emails only on
the one running on outlook 2003 -> She has checked the Box which says
leave a copy of messages on the server. She has taken some steps like
-> Formatting the hard drive and installing everything from scratch.
The problem still persists.

I'm not an MVP, but take a look here:
http://support.microsoft.com/?id=885870