Duplex printing bug head to toe - HP printer

[Malke]

If I had wanted to manually print two-sided, I wouldn't have bought the
duplexer - which worked before I started using Vista. I can't afford a
new
printer, so WHEN will a WORKING patch be available? The 6500 driver is no
help is solving the upside down back page!

As Mr. Morris told you, this is up to HP. They are the ones who write the
drivers for their hardware and *no one* else. I understand that you are
frustrated and irritated, but you should be focusing that frustration and
irritation where it belongs: on HP. Contact them.

Malke

 

[Nana]

Interesting. HP is content with the 6500 drivers and as long as Microsoft
doesn't "push" the issue (since it IS a Vista issue) we will continue to have
to manually print two-sided. I have had the same reply from 3 separate HP
techs - use the 6500 drivers. Perhaps if Mr. Morris contacted HP, he would
have better results than us poor users. If nothing else, it would save him
the time of replying to the same question.

Quite frankly, Vista has been an irritant since the day I started using it!

 

[Alan Morris [MSFT]]

I've been bugging the HP LaserJet developer on this for a year now. I even
forward some of your mail (removing address's of course, but I don't think
they'd contact you).

HP wrote, tested, and confirmed functionality for the HP drivers included in
Vista.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[GryOwl]

The HP solution is to install a "temporary print driver...until HP finds a
permanent solution." Instructions are posted here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01453335&dlc=en&lc=en&cc=us

 

[Alan Morris [MSFT]]

You will need to send some mail to me at microsoft.com. I can't attach the
file in this forum

alanmo
microsoft.com



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[stevobrooks]

Hey Bob,

I received the patch you sent me to fix the duplex printing problem
with my HP d135

A bit of background for anyone else who sees this post ...I purchased
a new computer with Vista Home Premium 32 bit about a month ago and
quickly discovered my HP d135 had become all but useless. The driver
installed by Vista failed to recognize the duplex unit, and then when
I selected it manually, the driver claimed a "conflict" between
printing double sided and using plain paper! Printing single sided no
better as the printer would print a line, spit out the sheet, then
print the rest of the page on a second sheet of paper (minus the first
3 lines or so), then start the process all over again for the next
page.

Things are much improved since I installed the patch. So far I can
print fine from Adobe Reader and IE7.

Unfortunately I can't print from Firefox. If I try double sided it
prints nothing on the front side, then prints the first page on the
back side and then stops. If I try to print single sided I get the
same results I got before I installed the patch. Very strange ... I
could print with no problems on my previous computer running XP.

Thank you Bob for making the patch available. Any ideas on the Firefox
issue?

Steve

PS - FWIW, like many others I'm stunned by this state of affairs.
While Googling for solutions to this problem, I found forum posts
dating back to the beta versions of Vista outlining the very same
problems I and many others are experiencing presently in Nov. 2008. I
gather HP provided the defective drivers to MS for inclusion w/ Vista
and am dumbfounded as to why they have thus far failed to address the
issue with the d135 and numerous other models. I've considered
upgrading to a different printer, but surely didn't plan on being
"forced" into it by a lack of functional drivers. I've had good
success with my current and previous HP printers, but must say this
experience makes me hesitant to go the HP route again lest I find my
new printer becomes worthless when MS introduces Windows 7.

 

[stevobrooks]

Hey Bob,

I received the patch you sent me to fix the duplex printing problem
with my HP d135

A bit of background for anyone else who sees this post ...I purchased
a new computer with Vista Home Premium 32 bit about a month ago and
quickly discovered my HP d135 had become all but useless. The driver
installed by Vista failed to recognize the duplex unit, and then when
I selected it manually, the driver claimed a "conflict" between
printing double sided and using plain paper! Printing single sided no
better as the printer would print a line, spit out the sheet, then
print the rest of the page on a second sheet of paper (minus the first
3 lines or so), then start the process all over again for the next
page.

Things are much improved since I installed the patch. So far I can
print fine from Adobe Reader and IE7.

Unfortunately I can't print from Firefox. If I try double sided it
prints nothing on the front side, then prints the first page on the
back side and then stops. If I try to print single sided I get the
same results I got before I installed the patch. Very strange ... I
could print with no problems on my previous computer running XP.

Thank you Bob for making the patch available. Any ideas on the Firefox
issue?

Steve

PS - FWIW, like many others I'm stunned about this state of affairs.
While Googling for solutions to this problem I found forum posts
dating back to the beta versions of Vista outlining the very same
problems I and many others are experiencing presently in Nov. 2008. I
gather HP provided the defective drivers to MS for inclusion w/ Vista
and am dumbfounded as to why they have thus far failed to address the
issue with the d135 and numerous other models. I've considered
upgrading to a different printer, but surely didn't plan on being
"forced" into it by a lack of functional drivers. I've had good
success with my current and previous HP printers, but must say this
experience makes me hesitant to go the HP route again lest I find my
new printer becomes worthless when MS introduces Windows 7.