Drives dn't see discs!

[Guest]

Hello,

I'm just trying to copy some files on to a CD, however whenever I try to
copy them the CD Writing Wizard pops up, asks me to name the disc, and then
tells me to insert a disc! I have enabled the write to cd tab in the
properties>recording tab, but it doesn't want to stay enabled, ie if I check
back after trying to record it will be disabled again.

I have gone thru run>services.msc>IMAPI and started the service (and set to
automatic) but when I check back again it seems to be stopped.

Neither the CD/RW or the DVD/RW drive recognise a blank CD or DVD disc as
being inserted. Both drivers are updated and troubleshooters say they are
working properly.

Does anyone know what on earth is going on here?!

 

[DatabaseBen]

windows let you transfer files to and from
the cd's like any other file via file manager.

the wizard is likely to be a third party program
that you installed and is superseding the
generic writing capabilities that windows provides.

 

[Guest]

I'm not sure if you're right. The cd writing wizard looks very similar to
any other windows wizard. The problem is that no matter which program I use
(I've tried to use 2 third party applications as well as windows drag and
drop) the process breaks down and says that I need to insert a disc into the
drive... when there is already a blank disc in there!

So, if anyone has ideas I'd be very grateful.