Drivers missing after XP install

[Guest]

I bought a new HP computer (2nd this year) and installed XP Pro. My ethernet
is not working and when I go to device mgr I have a ? by "other devices" then
the list
? ethernet controller
? PCI device
? PCI simple communications controller
? SM bus controller
? USB controller
? Video controller (VGA compatible)
I have not had this happen before when installing XP Pro. What did I do
wrong and how do I get these drivers back?

 

[David H. Lipman]

From: "new2xp" <[email protected]>

| I bought a new HP computer (2nd this year) and installed XP Pro. My ethernet
| is not working and when I go to device mgr I have a ? by "other devices" then
| the list
| ? ethernet controller
| ? PCI device
| ? PCI simple communications controller
| ? SM bus controller
| ? USB controller
| ? Video controller (VGA compatible)
| I have not had this happen before when installing XP Pro. What did I do
| wrong and how do I get these drivers back?
| --
| Thank you!!

Go to HP, and based upon the HP PC model, donload the drivers for the hardware for WinXP.

http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers

 

[Guest]

Searching the HP website for my computer model (Pavillion a1100y) for driver
downloads got no results. I bought recovery discs from HP and get the error
message "not compatible with this product". I called HP support and they said
I would have to use their paid support option at $50 per incident. An HP chat
technician sent me what was supposed to be the correct drivers but when I try
to install them using device manager I get the message that the correct
driver could not be found in the files I try to use. I still don't understand
how this happened!