Drive not working - does not recognise any CD or DVD

[Oz Pete]

My problem is that suddenly my internal dvdrw drive on computer running XP
does not read or recognise any disc whatsoever whether containing software,
audio, video or other data, no matter what application is used . The only
message showing is "please insert disc" or "no disc". The light on the front
of the drive shows briefly and a slight clicking sound is heard, but that
is all that happens. The drive is "D" and shows as present on the system.
All appears OK in device manager. I have already re-installed drivers and
updated firmware since the problem occurred. Have run defrag and checkdisk.
In fact I have done just about everything except open the case and look it
there. The problem occurred when attempting to play a recently purchased
audio CD, not copy protected, but perhaps it was faulty in some way and
stuffed up the system? It played one or two other CDs after that, but then
failed when the suspected one was re-inserted. Has anyone any idea that may
be of help, even a general suggestion, such as whether this is likely to be
a hardware failure or software problem. If the latter is likely, perhaps
would it be worthwhile to re-install MusicMatch as that program was being
used to play CDs at the time? Sorry if that is a bit long, but anybody's
suggestion would be greatly appreciated.

 

[=?Big5?B?pGq6fqXBsdo=?=]

Oz Pete ´£¨ì:

My problem is that suddenly my internal dvdrw drive on computer running XP
does not read or recognise any disc whatsoever whether containing software,
audio, video or other data, no matter what application is used . The only
message showing is "please insert disc" or "no disc". The light on the front
of the drive shows briefly and a slight clicking sound is heard, but that
is all that happens. The drive is "D" and shows as present on the system.
All appears OK in device manager. I have already re-installed drivers and
updated firmware since the problem occurred. Have run defrag and checkdisk.
In fact I have done just about everything except open the case and look it
there. The problem occurred when attempting to play a recently purchased
audio CD, not copy protected, but perhaps it was faulty in some way and
stuffed up the system? It played one or two other CDs after that, but then
failed when the suspected one was re-inserted. Has anyone any idea that may
be of help, even a general suggestion, such as whether this is likely to be
a hardware failure or software problem. If the latter is likely, perhaps
would it be worthwhile to re-install MusicMatch as that program was being
used to play CDs at the time? Sorry if that is a bit long, but anybody's
suggestion would be greatly appreciated.

This is just my own experience, here is my analysis:

80% chance, your CD-ROM is bad.
10% chance, you may be able to clean the optical reader head by using a
CD-ROM cleaner CD. (may cost $10 - 15 a piece)
10% chance, the CD you try to play was recorded in much faster speed
than the old CD-ROM can handle.

Basically, driver is not a big deal in CD-ROM, most default standard
driver in OS will take care of the CD-ROM.

 

[Plato]

of the drive shows briefly and a slight clicking sound is heard, but that
is all that happens. The drive is "D" and shows as present on the system.

Which generally means the drive is toast. Use a dos bootdisk w/cdrom
drivers to test if your drive is bad, or, if it's just a windows
problem.