drive not recognising cd

[maeve]

Hi, I am trying to help my friend, who is completely computer illiterate,
burn a cd as he has a burner. I thought I could show him how to rip and
burn mp3s to make a compilation. I gave him my OEM Nero suite, but it tells
me that I have not got DMA and that it can't perform the burn. What is this
and how do I fix it. Have searched and have an idea how to rectify the
problem but am a bit scared that I might cause problems. His computer has
XP professional installed but has only a very small hard drive, under
10gigs. I copied a couple of my programs but the drive won't recognise them
although it does recognise cds that aren't copied. Would this be a part of
the DMA problem. Hope someone can help me, thanks.

 

[lurkswithin]

maevewrote
Hi, I am trying to help my friend, who is completely compute
illiterate,

burn a cd as he has a burner. I thought I could show him how to ri and
burn mp3s to make a compilation. I gave him my OEM Nero suite, bu it tells
me that I have not got DMA and that it can't perform the burn. Wha is this
and how do I fix it. Have searched and have an idea how to rectif the
problem but am a bit scared that I might cause problems. Hi computer has
XP professional installed but has only a very small hard drive under
10gigs. I copied a couple of my programs but the drive won' recognise them
although it does recognise cds that aren't copied. Would this be part of
the DMA problem. Hope someone can help me, thanks

http://www.webopedia.com/TERM/D/DMA.htm

In a computer that is old (has only a 10g hdd) you will probably hav
to turn on DMA within the bios

 

[Rock]

Hi, I am trying to help my friend, who is completely computer illiterate,
burn a cd as he has a burner. I thought I could show him how to rip and
burn mp3s to make a compilation. I gave him my OEM Nero suite, but it tells
me that I have not got DMA and that it can't perform the burn. What is this
and how do I fix it. Have searched and have an idea how to rectify the
problem but am a bit scared that I might cause problems. His computer has
XP professional installed but has only a very small hard drive, under
10gigs. I copied a couple of my programs but the drive won't recognise them
although it does recognise cds that aren't copied. Would this be a part of
the DMA problem. Hope someone can help me, thanks.

It's unclear what you mean when you state "I copied a couple of my
programs but the drive won't recognize them..." Copied means what? -
installed? What does drive won't recognize them mean?

 

[Vincent Xu [MSFT]]

Hi Maeve,

How is everything going now? Since you cannot burn CD by using Nero, why
not try to use the built-in tools of Windows XP? You can refer to following
article to burn CD in Windows XP:

306524 How to copy information to a CD in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306524

If the problem still occurs, I'd like to suggest you take a screen shot of
the exact error message that I can perform research on it.

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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