drive is not accessible

[Susan]

I have two cd drives and one diskette drive. When I put
in a cd or disk I receive "D:\ is not accessible
Incorrect function." Also on "E" and "A" drives.

I can put in a music CD and Windows Media Player will come
up and the CD will play.

I put in a data CD and the drives will not work.

Only thing different loaded into computer is Norton
Antivirus 2004 installed yesterday, but on our other
computers data CD's work.

 

[Shirley]

Same thing happened to me six weeks ago with Norton
Internet Security, which includes NAV 2004. Did you
upgrade from an earlier version of NAV?
Shirley

 

[Jisha]

Hey... I too have had these problems... none of my optical drives are
working properly under w2k (but still bootable)
I've been to busy to troubleshoot.

I never thought of this connection until seeing this thread... but it
_does_ seem to coincide with upgrading to NAV 2004.

Has anyone else had this problem?
....or is this just a strange coincidence?

Chris

 

[Teresa]

I too have had this problem...did you find a solution yet??

Teresa

Hey... I too have had these problems... none of my optical drives
are
working properly under w2k (but still bootable)
I've been to busy to troubleshoot.

I never thought of this connection until seeing this thread... but
it
_does_ seem to coincide with upgrading to NAV 2004.

Has anyone else had this problem?
....or is this just a strange coincidence?

Chris

Same thing happened to me six weeks ago with Norton
Internet Security, which includes NAV 2004. Did you
upgrade from an earlier version of NAV?
Shirley

come

>

Teresa -

 

[Bob I]

GO to the Norton site and search for the Error message you get when you
can't read your drive. Follow the instructions in the Article.

I too have had this problem...did you find a solution yet??

Teresa

Hey... I too have had these problems... none of my optical drives
are
working properly under w2k (but still bootable)
I've been to busy to troubleshoot.

I never thought of this connection until seeing this thread... but
it
_does_ seem to coincide with upgrading to NAV 2004.

Has anyone else had this problem?
....or is this just a strange coincidence?

Chris

Same thing happened to me six weeks ago with Norton
Internet Security, which includes NAV 2004. Did you
upgrade from an earlier version of NAV?
Shirley

come

>

Teresa -

 

[Teresa]

Thanks
I had gone to the Norton site but was too busy looking for a way t
contact them.
They suggested several solutions but the one that worked for me was t
update my Nero cd burning software.
Thanks again

*GO to the Norton site and search for the Error message you get whe
you
can't read your drive. Follow the instructions in the Article.

Teresa

 

[Jisha]

As soon as I read this message, I ripped out all of my Nero / Ahead
applications... and .... VOILA!
CD drive working again.

Before I had CD burner inaccessible... so why keep the burning software,
right?
NOW, I have WORKING CD burner, but (again) no burning software!
....alas...

Thanks for posting your solution, Theresa.
It apparently was the source of my CD problems also.

Chris

 

[Bob I]

Thankyou for posting back the results.

Thanks
I had gone to the Norton site but was too busy looking for a way to
contact them.
They suggested several solutions but the one that worked for me was to
update my Nero cd burning software.
Thanks again





Teresa -

 

[Jisha]

....oops.... didn't wait long enough to post results

After rebooting... a few times... CD drive is back to it's old tricks.
....plus... no burning software (

Oh well... I'll just keep watching for other suggestions.

Chris