Doesn't detect internet connection

[John Carling]

I've just installed the antispyware and tried to do an
update, but it dosen't detect my internet connection,
even when I'm connected!!

 

[Engel]

Hello John

Ensure that your web browser (Internet Explorer) is on
line. Open IE, click File and ensure that Work Off line is
not checked.

Good luck

Engel

 

[wizrd03]

Even with an always on DSL connnection, the program opens
the dialer. I did go to properties in that dialog and
checked never dial a connection. Check the box for your
permanent connection. The updater then found the updates
and new definitiions.

This option should be included in the setup options. It's
also interesting that a bug reporter was not included with
the beta. My sys tray fills with the program icons whuch
are removed just by placing the mouse cursor over them.

 

[Eric]

I'm experiencing the same situation. I'll let you know if
I find some answer elsewhere.

 

[John Carling]

-----Original Message-----
I've just installed the antispyware and tried to do an
update, but it dosen't detect my internet connection,
even when I'm connected!!
.
Thanks to all those who have replied to this problem,

however, I have tried all your recomendations, but with
no success...any answers?

 

[Mikolaj]

however, I have tried all your recomendations, but with
no success...any answers?

Take a look at this http://support.microsoft.com/kb/892350 (info provided
by Andre Da Costa).

Kind regards
Mikolaj Kaminski
MS-MVP, Poland

 

[John Carling]

-----Original Message-----
I'm experiencing the same situation. I'll let you know if
I find some answer elsewhere.


.I've now sorted the problem, you have to reconfigure

the internet security to allow the antispyware to connect
to the internet.

 

[Bill Sanderson]

John - this message can be caused by connectivity issues anywhere in the
chain. It can show if the server is down, for example. It can show if you
have proxy settings not defined in the way Microsoft Antispyware expects
(and don't expect me to be able to define that better!) or if IE is set to
work offline.

Some have reported that this issue apparently clears spontaneously.