.doc attachments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

New laptop, Vista pre-installed. Opens all doc attachments from e-mail, but
in some cases (not all), after a few seconds I get the message "MS Office
Word has ceased to function ... and is now closing down" (or something
similar). Saving the attachment to desktop doesn't help. Mozilla
Thunderbird; MS Office version: 2003. Suggestions ? (e.g. spend good and
scarce money on newer version of Office ?)
 
angus said:
New laptop, Vista pre-installed. Opens all doc attachments from e-mail, but
in some cases (not all), after a few seconds I get the message "MS Office
Word has ceased to function ... and is now closing down" (or something
similar). Saving the attachment to desktop doesn't help. Mozilla
Thunderbird; MS Office version: 2003. Suggestions ? (e.g. spend good and
scarce money on newer version of Office ?)
Click to expand...

Office 2003 will run just fine in Vista. Try running Office repair and
see if that helps.
Frank
 
angus said:
Ta Frank - I'll try that (once I've discovered what and where it is) and let
you know.

:
Click to expand...

I think its located at:

Word/help/detect & repair.

I think. I'm not at a box with 2003 installed.
Frank
 
Sorry, can't find detect&repair. I suspect some hidden Vista feature that
doesn't like my version of Office. At a loss what to do.
Angus
 
angus said:
Sorry, can't find detect&repair. I suspect some hidden Vista feature that
doesn't like my version of Office. At a loss what to do.
Angus
Click to expand...

What antivirus do you have installed? Either of the usual horrors -
McAfee or Norton? If so, try turning off its 1) email scanning - which
gives you no additional protection; 2) disabling the
integration/scanning with MS Office. I know that Norton has an Office
plugin and I suspect that McAfee does also.


Malke
 
Thanks, Malke. I'll try that and let you know - though the second of your
suggestions will probably have me running round in circles as I have little
familiarity with Norton (alas, it came with the machine. What other
antivirus would you suggest ? - I have Kespesky tucked away somewhere, but
not installed).
 
Back
Top