Disk Defragmenter Problem

[Guest]

Hi-
I get an error everytime I run Disk Defragmenter in Windows XP, details as
follows:

Title bar: Disk Defragmenter NTFS Module
Description: Disk Defragmenter NTFS Module has encountered a problem and
needs to close. We are sorry for the inconvenience.
Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
dfrgntfs.exe
ModVer: 5.1.2600.2180 Offset: 00006942

Basically it just doesn't run. Any suggestions?

Thanks!
-Kurt

 

[S.Sengupta]

May be some of the core system components required to run the Defrag
utility got corrupted.
Start>Run>type in:"Certmgr.msc "(without any quote)>ok
Navigate through Trusted Root Certification Authority / Certificates to
Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
entry>Restart

regards,
S.Sengupta[MS-MVP]

 

[Guest]

Hello-

Thanks for the suggestion. There are only three entries that begin with
'Microsoft':
Microsoft Authenticode(tm) Root Authority
Microsoft Root Authority
Microsoft Root Certificate Authority

Should there be one with 'Test' included in the name?

Regards.
-Kurt

May be some of the core system components required to run the Defrag
utility got corrupted.
Start>Run>type in:"Certmgr.msc "(without any quote)>ok
Navigate through Trusted Root Certification Authority / Certificates to
Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
entry>Restart

regards,
S.Sengupta[MS-MVP]

Hi-
I get an error everytime I run Disk Defragmenter in Windows XP, details as
follows:

Title bar: Disk Defragmenter NTFS Module
Description: Disk Defragmenter NTFS Module has encountered a problem and
needs to close. We are sorry for the inconvenience.
Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
dfrgntfs.exe
ModVer: 5.1.2600.2180 Offset: 00006942

Basically it just doesn't run. Any suggestions?

Thanks!
-Kurt

 

[S.Sengupta]

If that test certificate is not there then do the following:-

Start>Run>In the "Open" field type SFC /PURGECACHE >ok
[Make sure that there is a space between SFC and /PURGECACHE]


Start>Run>In the "Open" field type SFC /SCANNOW>ok (Make sure that there is
a space between SFC and /SCANNOW)

regards,
S.Sengupta[MS-MVP]

Hello-

Thanks for the suggestion. There are only three entries that begin with
'Microsoft':
Microsoft Authenticode(tm) Root Authority
Microsoft Root Authority
Microsoft Root Certificate Authority

Should there be one with 'Test' included in the name?

Regards.
-Kurt

May be some of the core system components required to run the Defrag
utility got corrupted.
Start>Run>type in:"Certmgr.msc "(without any quote)>ok
Navigate through Trusted Root Certification Authority / Certificates to
Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
entry>Restart

regards,
S.Sengupta[MS-MVP]

Hi-
I get an error everytime I run Disk Defragmenter in Windows XP, details
as
follows:

Title bar: Disk Defragmenter NTFS Module
Description: Disk Defragmenter NTFS Module has encountered a problem
and
needs to close. We are sorry for the inconvenience.
Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
dfrgntfs.exe
ModVer: 5.1.2600.2180 Offset: 00006942

Basically it just doesn't run. Any suggestions?

Thanks!
-Kurt