J
janter
When I select Disk Cleanup I get a dropdown box that
says "Scanning: Compress old files." I get three green
dots in the progress bar and then nothing happens. It's
hung up for some reason. When I cancel it and try it
again, it won't respond and I have to restart the PC to
even get the dropdown box again. I found the MS Knowledge
Base Article 823302, "Disk Cleanup Tool Stops Responding,"
and performed the very clear instructions on how to solve
the problem. Didn't fix the problem. Help, please.
says "Scanning: Compress old files." I get three green
dots in the progress bar and then nothing happens. It's
hung up for some reason. When I cancel it and try it
again, it won't respond and I have to restart the PC to
even get the dropdown box again. I found the MS Knowledge
Base Article 823302, "Disk Cleanup Tool Stops Responding,"
and performed the very clear instructions on how to solve
the problem. Didn't fix the problem. Help, please.