Disk access slows the computer down unbelievably ..

B

Bill

I am about to throw this computer out the window !

When I access any of the disks, copy a reasonably big file, etc, the
performance goes down the drain.

The machine is a Celeron 2.2 Mhx, 80 GB/7200 rpm, 8MB cache disk, and a 40
GB/5400 rpm 2 MB cache, 512 MB ram. Running XP-Pro ...

I am overclocking the celeron to 2.92 Mhz, but it does the same thing when
it runs at its normal speed. Memory is DDR333, runnning at 333 Mhz.

Where do I start looking to troubleshoot this issue ? Even when I copy files
over the network to another computer, the whole system is soo slow, CPU
utilization jumps up to 90% and stays there till copy is finished. I am
stumped .....

Thanks for your help ...
 
C

Chuck

I am about to throw this computer out the window !

When I access any of the disks, copy a reasonably big file, etc, the
performance goes down the drain.

The machine is a Celeron 2.2 Mhx, 80 GB/7200 rpm, 8MB cache disk, and a 40
GB/5400 rpm 2 MB cache, 512 MB ram. Running XP-Pro ...

I am overclocking the celeron to 2.92 Mhz, but it does the same thing when
it runs at its normal speed. Memory is DDR333, runnning at 333 Mhz.

Where do I start looking to troubleshoot this issue ? Even when I copy files
over the network to another computer, the whole system is soo slow, CPU
utilization jumps up to 90% and stays there till copy is finished. I am
stumped .....

Thanks for your help ...

Bill,

How full are the hds? How often do you defrag?

How current is your spyware and virus protection?

Learn to munge your email address properly:
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
B

Bill

First partition on the 80 Gig is 10 Gig and 70% full (system partititon), 70
Gig remainder on the first disk is around 20% full ...

Second disk is around 90% full ....(one partition )

Cluster sizes are 4K, 16K, 8K respectively ...

ALl the files were just coiped over so no fragmentation yet, system freshly
installed. Norton Antivirus is uptodate , no spyware. I had this problem
even after reinstallling XP fresh and copying all the files over to their
places after a disk upgrade.

Thanks for the address munger thingie, I will read that.


Bill
 
B

Bill

The primary disk is for some reason running in PIO 4 mode, when it is
capable pf running at UDMA 6 mode ....... Weird ...

Bill
 
C

Chuck

First partition on the 80 Gig is 10 Gig and 70% full (system partititon), 70
Gig remainder on the first disk is around 20% full ...

Second disk is around 90% full ....(one partition )

Cluster sizes are 4K, 16K, 8K respectively ...

ALl the files were just coiped over so no fragmentation yet, system freshly
installed. Norton Antivirus is uptodate , no spyware. I had this problem
even after reinstallling XP fresh and copying all the files over to their
places after a disk upgrade.

OK, Bill,

Lots of question now.

Do you notice performance problems copying C: to C:, C: to D:, or D:
to D:? Or all of the above?

D: at 90% is pushing it.

Don't bet on no frag imm after copy. I'd have thought so too, but
each time I reload my system (did two of my XP systems about half a
dozen reloads this month), I'd install Symantec Utilities, and the
first time running Speeddisk, it would find plenty of defragging to
do. What utility do you have for monitoring / defragging?

Find out if you're hitting a performance barrier. Start Performance
Monitor (Control Panel - Administrative Tools - Performance). Add
some metrics. I'd watch (Memory - Available bytes), (Paging file -
%usage), and (Processor - %utilisation) in general, then various
metrics under Physical Disk and Logical Disk, like % Disk Time, % Disk
Read Time, % Disk Write Time, Disk Reads / sec, Disk Writes / sec, and
in various combinations for total, drive C:, drive D:. Run PM while
you do a copy or two, and see where the performance peaks.

See if you have a software problem. Get Process Explorer (free) from
<http://www.sysinternals.com/ntw2k/freeware/procexp.shtml>. Provides
way more information than Task Manager.

No spyware (how do you know?)? Or no spyware protection? If the
latter:

Start by downloading LSP-Fix from <http://www.cexx.org/lspfix.htm>,
and CWShredder from <http://www.majorgeeks.com/download4086.html>.

First, run CWShredder.

Now check for, and remove, spyware. Get HijackThis
<http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<http://security.kolla.de/index.php?lang=en&page=download>, both of
which are free and very trusted crapware detectors and removers.
1) Install and run Spybot. First update it ("Search for updates"),
then run a scan ("Check for problems"). Trust Spybot, and make all
recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately.
Save the Log.
3) Have your HJT log interpreted by experts at one or more of the
following forums (and post it here):
<http://forums.tomcoyote.org/>
<http://63.247.79.145/~coyote/forums/index.php?act=idx>
<http://www.wilderssecurity.com/index.php?board=17>
<http://forums.net-integration.net/index.php?s=8a1e9d7c1978cff54ca06a3210c7c1b0&showforum=32>
<http://www.spywareinfo.com/forums/index.php?s=68ddc23721b063d5411ece09e5ac93f9&showforum=11>
(Any of the above forums may not be available because of an ongoing
DoS attack, so try another as necessary). All of these forums appear
to be rather busy right now, so be patient.

If removal of any of the spyware affects your ability to access the
internet (some spyware builds itself into the network software, and
its removal may damage your network), run LSP-Fix.

Have fun.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
B

Bill

Performance problems :

C to C not good
C to D not good
D to D is quite acceptable, system keeps responding almost as it should.

Transferred some of D to E (Second partition on the first disk) to make more
empty space available, still same when in interacts with C

I will run Symantec tonight and see what it does ......

I don't have a spyware detection software ... Will follow your advise
tomorrow after a fresh reinstall (I love doing that :)) 25 years of doing
this and I never got enough :)

I had performance problems even before I connected the system to internet.
So I am sort of ruling out adware or spyware kind of stuff but will check
anyways as I said before.

I am also thinking that i am hitting a performance limit. While copying to
D, CPU hit 100% (eeeek), while copying to E from network it fluctuates
between 40% to 90%, while copying to another machine from C via network
(100Mbps network) it is around 40% and network utiliziation very low.

I am assuming that this is a CPU related issue combined with not being able
to run the first hard disk as an Ultradma6 device (low transfer rate ) .....

Thanks a lot for your starting points, I will post again once I have some
more information ..

Bill
 
B

Bill

ran CWshredder, completely clean .....

Ran Spybots (After updating it) , (All cleaned now)

Alexa Related (Wooow)
DSO Exploit
Windows Media Player ....

I also got the log for Hijack ...... Which, to my untrained eyes looks clean
.......

Bill
 
D

DCC

This may seem too simple but it has worked for at least half the people I
have sent it to with this type of problem.
Try it if you like.
Good luck, DC
===========================================
Like many people running a home LAN using XP machines, I have trouble with
very slow browsing files on the network. I found a solution which works for
me )

I used the following method- My Network Places, View Network Connections.
Select Advanced menu & Advanced Settings. Select the Provider Order tab. I
changed the Provider Order to Microsoft Windows Network, followed by Web
Client Network and then Microsoft Terminal Services last on the
list. ---Alan
============================================================================
==
2.
It turns out that XP and Win2K may enable "LMHosts lookup" on your TCP/IP
connections. If there's no LAN Manager Host on your network (and there won't
be on most small networks), XP and Win2K may spin their wheels each time you
launch an app as they look in vain for the Host that isn't there. Simply
disabling the LMHosts Lookup solves the problem completely and allows apps
to open at normal speed.

Here's how to disable LMHosts Lookup: Right-click to network
connections/properties, then right click on your "local area
connection"/properties. Find the "Internet Protocol" entry and select
Properties/Advanced/WINS. Once there, UNcheck the "Enable LMHosts lookup."
You may also wish to click to "disable NetBIOS over TCP" to improve local
security.

Related general networking info:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;102878
 
C

Chuck

ran CWshredder, completely clean .....

Ran Spybots (After updating it) , (All cleaned now)

Alexa Related (Wooow)
DSO Exploit
Windows Media Player ....

I also got the log for Hijack ...... Which, to my untrained eyes looks clean

I found a HJT Tutorial today:
http://www.help2go.com/modules.php?name=News&file=article&sid=153
And a good processes reference database:
http://www.sysinfo.org/startuplist.php

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
B

Bill

Problem solved !

It was the primary hard disk working in PIO mode.

I had BIOS upgrades available for the machine but they were failing to
upgrade, stating that they were not for my machine. I got so upset, I forced
the latest upgrade, and it went thru flawlessly. I looked at the new BIOS
settings and, there was a new option : Enable DMA access for IDE channels !
Turned it on, and voila ! Primary disk went to UDMA6 mode, the other two cd
wroiters went up to DMA-one-word mode and the machine is now flying !

Thanks a lot for trying to help me. I think I will hang around here a while
and learn little bit ....The information I saw was very useful !


Bill
 
C

Chuck

Problem solved !

It was the primary hard disk working in PIO mode.

I had BIOS upgrades available for the machine but they were failing to
upgrade, stating that they were not for my machine. I got so upset, I forced
the latest upgrade, and it went thru flawlessly. I looked at the new BIOS
settings and, there was a new option : Enable DMA access for IDE channels !
Turned it on, and voila ! Primary disk went to UDMA6 mode, the other two cd
wroiters went up to DMA-one-word mode and the machine is now flying !

Thanks a lot for trying to help me. I think I will hang around here a while
and learn little bit ....The information I saw was very useful !


Excellent, Bill. Thanks for the update.
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 

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