Disconnected Newtwork Drives

[Guest]

Hello, I am an extreme novice at networking issues and am at my wits end
here. Our company changed service provider's yeasterday, and everyone had to
type in a new SMTP for outgoing mail. The whole office had no problem--except
for me! The SMTP thing worked because I have email, I have internet, but I
can no longer access the network drives. I am Windows XP SP2 and the Server
is Win 2000. It shows a disconnected drive, and I can't get there no matter
what I try. I can ping the server, but if I try to go there from the command
line, it says, Access Denied. Also, if I try to get there from Network
Places, it hangs up for a bit and then gives an error to check permissions. I
have added every permission on the Server I know to add. What can I do? I
have found that I can access the Network drives if I boot in safe mode with
networking.
It seems to me that maybe I have something that needs to be deleted from the
logon script, but I have not been able to find where the logon script is, or
where it loads from. This is a huge nightmare. Thanks for any help.
Tim

 

[dcleghorn]

Tim,

If you have outgoing mail SMTP access then I would imagine you have IC
ping TCP/IP connectivity as well.. But maybe not. 1) Your work fellows
have local shared (i guess) drive access and they also have internet
access so the problem lies with your connections - non local.

We need more info... Can you post your ipconfig and networking
environment up here. I.e. what do you connect to?? Shared drives??
Active Directory?? etc

please email me on (e-mail address removed)

 

[Guest]

http://support.microsoft.com/kb/297684

Check this first, it's a very common problem. Inexplicably it sometimes
gives no probs when drives disconnect, yet other times it does.

The setting needs to be adjusted in the server registry, and then the server
restarted.

 

[Guest]

Oh, and check under the network card's propertes for power-saving options.
Turn them off if you find them. These are often defective. (applies to server
and clients)