disc drive not found?

[Guest]

the dvd r/rw drive in my computer has stopped working. If i try to burn a cd
with media player it says no cd or dvd burner has been detected and if i put
a disc in it nothing happens. I've tried reinstalling drivers but i'm not
sure which it uses.

help would be greatly appreciated

 

[Glen]

Does it show up in device manager and/or computer management? Open control
panel | admin tools | computer management | disk management and see if the
drive is listed. Put a disc in the drive and see if the drive can see the
disc. Try with a normal cdrom disc, the type you get with computer magazines
if you have one lying around. Do you hear the disc spin up when you put it
in the drive?

 

[Guest]

I checked the device manager and it does NOT show up and when i put a disc in
it does not spin. It is a Maxtor 6L160P0 drive version 5.1.2535.0 if that is
any help. Also, i think it may just be the driver (i may be wrong) that needs
to be reinstalled or something like that.

Thanks,

Robbie

 

[Guest]

Disregard the maxtor bit in my last post, it is infact a Philips DVDR1628P1.
And i checked the device status: "Windows cannot load the device driver for
this hardware. The driver may be corrupted or missing. (Code 39)" Im not sure
how to resolve this as i have not heard this before.

Thanks,

Robbie

 

[Guest]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html
This fix from Doug Knox should work..
Hope it can help..
j;-j

 

[Guest]

Thanks for that, everything appears to be back to normal