DirectX Issue

[Guest]

My daughter just purchased the Sims 2 PC game and after over an hour of
installation we received the following error message:

"Failed to find any DirectX 9.0c compatible graphic adapters in this system.
Please make sure you have a DirectX 9.0c compatible graphics adapter and
have installed the latest drivers provided by the manufacturer. The
application will now terminate."

Being somewhat computer illiterate, I have no idea what that means. Can
anyone help me with this. I need to know IF it's something I can remedy and
HOW to do so if I can. I need pretty detailed, step-by-step instructions
(plain and simple English, please!)

Thank you for your time.

 

[Guest]

Locate the brand of the display adapter you're running by R.clicking my
computer,
properties,device mgr.,in device mgr.,expand the tree for display adapter,
properties.Then close-out,go to thier web site download current graphic
drivers
for the unit.You can chk direct x properties by going to run,typeXDIAG

 

[Les Herrman]

My daughter just purchased the Sims 2 PC game and after over an hour of
installation we received the following error message:

"Failed to find any DirectX 9.0c compatible graphic adapters in this system.
Please make sure you have a DirectX 9.0c compatible graphics adapter and
have installed the latest drivers provided by the manufacturer. The
application will now terminate."

Being somewhat computer illiterate, I have no idea what that means. Can
anyone help me with this. I need to know IF it's something I can remedy and
HOW to do so if I can. I need pretty detailed, step-by-step instructions
(plain and simple English, please!)

Thank you for your time.

Sounds like it is not finding a video card that meets the minimum
requirements for the game. Did you check to make sure that the card
is up to the minimums?

From the sims site

Supported video cards (and the more video memory the better):

ATI RadeonTM series (7000 or better)
Radeon 7000/VE series (non-T&L; requires 2.0 GHz processor)
7200, 7500
8500, All-In-Wonder 8500
9000, 9200, 9500, 9600, 9700, 9800
X300, X600, X800


Nvidia® QuadroTM series
Quadro, Quadro2, Quadro4


Nvidia® Geforce series (GeForce2 and better)
GeForce2
GeForce3, 3 Ti
GeForce4, 4Ti, MX 420, 440
GeForce FX 5200, 5600, 5700, 5800, 5900, 5950
GeForce 6600, 6800


Intel® Extreme Graphics (non-T&L; requires 2.0 GHz processor)
82845, 82865, 82915