DirectX 9.0b and USB

[O. Johnson]

Loaded the following update from the Windows Update web
site last night to my Windows XP SP2 PC:
DirectX 9.0b End-User Runtime

This was the only update applied.

After the update was applied and the PC rebooted the PC
sees my Motorola Surfboard SB4100 cable modem as
an "unknown device". I downloaded the last USB drivers
from Motorola's web site and tried to update the drivers,
but XP told me I already had the most current drivers
installed. This cable modem has been working for 6+
months.

Did a Google search and the only solution I've been able
to find is to run a program called DirectX Eradicator
1.09, which appears to remove DirectX completely from the
PC. This seems a little extreme since DirectX is somewhat
tied to the OS. But if it's the answer then I'll do it.

I see DirectX 9.0c is now available, does anyone think
this will resolve the issue?

Any help would be greatly appreciated.

 

[Jose Francisco]

Greetings,

Try updating DirectX to 9.c That might be able to solve this issue.

Thanks and best of luck!

 

[Bob I]

Or run the "Eradicater", then reinstall the previous version of DirectX
that you had before you loaded the 9.0b version.

 

[Plato]

Loaded the following update from the Windows Update web
site last night to my Windows XP SP2 PC:

WARNING!

This technical preview is unsupported and is intended for testing
purposes only. Do not use in production environments.