DigitalPersona locks my computer


G

Guest

I am using Ver1 of DigitalPersona fingerprint reader with a Ms model 1032
keyboard with Finger print reader built in.
I have had this computer/keyboard for over two years. I have had no problems
with the fingerprint reader during that time. Today I cannot get the reader
to read my fingerprints. when I try I get a "Logon message" that says : the
system could not log you on. There may be a mismatch between the
DigitalPersona password Manager and SAM databases. If your windows password
has been changed by your system adminstrator and youknow the new password,
try using it to log onto windows.
For more infomation , contact your adminstrator.

When I try my windows password it dosen't work. I cannot log onto the
computer.
I have tried using "Safe Mode" but I still have to get past the fingerprint
reader.

All of the help that I have been able to find pertains to after you are
signed on.
I cannot get past the log on splash screen.
Is there any way short of reformatting the hard drive>
Thank you in advance for anything you can do.
Henry the old man
 
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S

Shenan Stanley

Henry said:
I am using Ver1 of DigitalPersona fingerprint reader with a Ms
model 1032 keyboard with Finger print reader built in.
I have had this computer/keyboard for over two years. I have had no
problems with the fingerprint reader during that time. Today I
cannot get the reader to read my fingerprints. when I try I get a
"Logon message" that says : the system could not log you on. There
may be a mismatch between the DigitalPersona password Manager and
SAM databases. If your windows password has been changed by your
system adminstrator and youknow the new password, try using it to
log onto windows.
For more infomation , contact your adminstrator.

When I try my windows password it dosen't work. I cannot log onto
the computer.
I have tried using "Safe Mode" but I still have to get past the
fingerprint reader.

All of the help that I have been able to find pertains to after you
are signed on.
I cannot get past the log on splash screen.
Is there any way short of reformatting the hard drive>

You did not answer all of the questions asked in the multipost you have
created. In the future - you should stick with one posting...

Have you tried logging in as the default (built-in) user "administrator"
with no password?
(Home = Safe Mode; Professional = CTRL+ALT+DEL twice.)

Original post:
http://groups.google.com/group/micr...9cf75a60899?lnk=st&q=&rnum=2#b29de9cf75a60899

This post:
http://groups.google.com/group/micr...cf01a2915bd?lnk=st&q=&rnum=1#1725ccf01a2915bd
 

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