Diane Ponemsky: help please

[Guest]

Diane,

Something has happened to my Outlook today; all my messages, contacts,
calendar, etc. disappeared (or are inaccessible) and two “Launch MS Outlook
icons appeared on my task bar. It may have coincided with my removing an
Outlook shortcut from my desktop. I restarted my computer to see if I could
get my…Profile (?) back; but no success.

I'm being prompted to sign in with your user name and password on an AOL
account that says it's expired.

The prompting dialog box describes the server as mail.outlook-tips.com (I
think).

I don’t understand what happened. This morning I spent some time browsing
your Outlook Tips web site; until then I had none of this problem. Would you
help me please? I don't understand the problems's connection to you or your
web site. Please help.

I can't send any mail at all because of the propmt I'm getting to sign in
with your user name and password. This Microsoft.com site is the only avenue
I know of to reach you.

Thank you.
falco

 

[Guest]

Diane,

I can't receive any mail so it is only through this Microsoft Discussion
Group thet we'll be able to communicate. In case you can phone or snai-mail
me my address is:

248 Arnold Avenue
Winnipeg, Manitoba
R3L 0W5
(204) 453-6020

Hope to hear from you' I'll keep checking back here.

Vere Scott

 

[Diane Poremsky [MVP]]

It looks like you ran the sample PRF file from
http://www.outlook-tips.net/howto/prf_listing.htm
Go to control panel, mail - show profiles button. You should have two
profiles listed - one named "My Outlook Profile" and another. Delete the My
Outlook Profile one.

 

[Brian Tillman]

In case you can phone or snai-mail me my address is:

It's really not a good idea to post personal information in a public
newsgroup.

 

[Guest]

Diane,

There are two accounts listed:
User Accounts/Pick an Account to Change/ [two listed:] "[MY NAME] Computer
Administrator"; and "Guest Guest Account is off".

Is it the account named "Guest" that I should delete even though it says it
is turned "off"?

I'll wait your reply.

Thank you.
falco

It looks like you ran the sample PRF file from
http://www.outlook-tips.net/howto/prf_listing.htm
Go to control panel, mail - show profiles button. You should have two
profiles listed - one named "My Outlook Profile" and another. Delete the My
Outlook Profile one.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Diane,

Something has happened to my Outlook today; all my messages, contacts,
calendar, etc. disappeared (or are inaccessible) and two "Launch MS
Outlook
icons appeared on my task bar. It may have coincided with my removing an
Outlook shortcut from my desktop. I restarted my computer to see if I
could
get my.Profile (?) back; but no success.

I'm being prompted to sign in with your user name and password on an AOL
account that says it's expired.

The prompting dialog box describes the server as mail.outlook-tips.com (I
think).

I don't understand what happened. This morning I spent some time browsing
your Outlook Tips web site; until then I had none of this problem. Would
you
help me please? I don't understand the problems's connection to you or
your
web site. Please help.

I can't send any mail at all because of the propmt I'm getting to sign in
with your user name and password. This Microsoft.com site is the only
avenue
I know of to reach you.

Thank you.
falco

 

[Guest]

Diane,

I followed your instructions and deleted the offending profile; thank you
for your patience.

falco

Diane,

There are two accounts listed:
User Accounts/Pick an Account to Change/ [two listed:] "[MY NAME] Computer
Administrator"; and "Guest Guest Account is off".

Is it the account named "Guest" that I should delete even though it says it
is turned "off"?

I'll wait your reply.

Thank you.
falco

It looks like you ran the sample PRF file from
http://www.outlook-tips.net/howto/prf_listing.htm
Go to control panel, mail - show profiles button. You should have two
profiles listed - one named "My Outlook Profile" and another. Delete the My
Outlook Profile one.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Diane,

Something has happened to my Outlook today; all my messages, contacts,
calendar, etc. disappeared (or are inaccessible) and two "Launch MS
Outlook
icons appeared on my task bar. It may have coincided with my removing an
Outlook shortcut from my desktop. I restarted my computer to see if I
could
get my.Profile (?) back; but no success.

I'm being prompted to sign in with your user name and password on an AOL
account that says it's expired.

The prompting dialog box describes the server as mail.outlook-tips.com (I
think).

I don't understand what happened. This morning I spent some time browsing
your Outlook Tips web site; until then I had none of this problem. Would
you
help me please? I don't understand the problems's connection to you or
your
web site. Please help.

I can't send any mail at all because of the propmt I'm getting to sign in
with your user name and password. This Microsoft.com site is the only
avenue
I know of to reach you.

Thank you.
falco