Dialup problems - error 6, then error 50 trying to connect

[Guest]

Hello. I am having trouble getting a computer with XP Pro to connect to an
dialup ISP. I set up a manual connection and received the same errors that
were received when using the ISP software. First I get an eror number 6 -
The handle is invalid. Redial and I get an error number 50 - The request is
not supported. I am able to use HyperTerminal to dial my cell phone, so I
know the modem is OK. I have attempted using a selective startup with
startup items not included, but that did not allow the connection to be
completed either. Does anyone know if it is even possible to use a dialup
connection with Windows XP Professional?

 

[Malke]

Hello. I am having trouble getting a computer with XP Pro to connect
to an
dialup ISP. I set up a manual connection and received the same errors
that
were received when using the ISP software. First I get an eror number
6 -
The handle is invalid. Redial and I get an error number 50 - The
request is
not supported. I am able to use HyperTerminal to dial my cell phone,
so I
know the modem is OK. I have attempted using a selective startup with
startup items not included, but that did not allow the connection to
be
completed either. Does anyone know if it is even possible to use a
dialup connection with Windows XP Professional?

Of course you can use a dialup connection with XP Pro. If you know your
modem works correctly, then there must be a problem with the
information you are entering to connect to the ISP. I would suspect
your username and/or password is incorrect, or perhaps you have the
wrong access numbers. Contact your ISP's tech support for help.

Malke

 

[Guest]

Thank you for your reply Malke. I have tried different access numbers and I
have tried a different username and password that works on a different
system. None of this is working. I have spent quite a bit of time with the
ISP tech support to no avail. That's why I posted my question in the first
place.

 

[Malke]

Thank you for your reply Malke. I have tried different access numbers
and I have tried a different username and password that works on a
different
system. None of this is working. I have spent quite a bit of time
with the
ISP tech support to no avail. That's why I posted my question in the
first place.

Then I'm sorry, but I don't know. Perhaps you have some third-party
firewall that is blocking your connection or perhaps the modem is
flaky. There was no way for anyone to know what you had already done;
that is why putting full information in your first post is a good idea.

If you don't have any third-party software that could be blocking the
modem from dialing out, try swapping out the modem for a known-working
one. If this is not your cup of tea, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Good luck,

Malke