Dialogic fax board fax server question


B

Bob

I have an Intel Dialogic VFX41JCTLS board on which I have the possiblity of
using 4 telephone lines as a fax.
I also have the Pronexus Vbvoice development library that lets me send faxes
by creating a VB2005 program.
Currently I have a program running that is an IVR developped using the
Pronexus library in VB2005. That works fine.
that program can send text files that it generates itself and send them out.
That works OK.

So here's the question. What would I need to do to allow users on the
network to send faxes from their office or other applications?
I'm thinking as long as I have physically available four fax lines, why not
make it useable for everyone in the office and save on other fax equipment?

I'm thinking creating a "pseudo printer driver" where I could select my
network fax outbound folder as a printer destination where my Lan Users when
selecting that printer would in fact see a dialog asking them for the phone
number and if they want a cover page, enter that info and then click print,
which in reality would just send a coupe of files to the outbound fax folder
on the server (a header file with the telephone info and the actual tiff
file containing the fax). My vb program could be sitting on the server and
poll the folder looking for incoming files and then treat them as needed to
send the fax. Maybe there's a better, simpler way. Has anyone any experience
with using the dialogic Gamalink faxes on these type of multi-line cards?

Any input would be appreciated.

Bob
 
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M

MoreInfo

If you are really serious about giving your users a fax server, then
stop right now and do not try writing another line of code to create
your own fax server.

1. That model Dialogic board was never adopted by any major fax server
company as a viable board for their fax servers. (No major fax server
company - and there are lots of them)

2. Intel's tech support for fax (any of their models) leaves a lot to
be desired. Unless you are paying significant amounts directly to
Intel, they will refer you to the reseller from whom you bought the
card. (My guess is that you bought the card from a "voice" reseller,
not a fax reseller) Therefore your reseller will have to go to Intel
and get the same run around.

3. There are many fax server manufacturers who have stable products
that have been available for years. Pick the one that suits your needs.
(You get what you pay for)

4. If faxing is mission critical at your company, then find a reputable
"fax server" reseller, who can walk you through what's important.

5. Find another project on which to use your programming talents. Fax
servers have already been optimized and they are very economical.

6. Purchase a Brooktrout fax board - there's one for every budget - and
off the shelf fax software.

7. Cut your losses with the Dialogic board. Get on with life.

Dialogic is an excellent "voice" company. Brooktrout (now Cantada) is
an excellent "fax" company.

Hope this helps.

http://www.snapsinc.com
http://www.snapsflow.com
 
B

Bob

Thanks. You are right. Dialogic gives you the run around
and I did buy it from a voice company, but the board itself is so expensive
that I figured I should give them something additional that would be useful
as long as they're laying out this sort of cash.
I guess I should have know better <GGGG>

Thanks anyways,

Bob
 
M

MoreInfo

Dialogic makes very good "voice" boards and the CPI2400 is a good fax
board, but the VFX41JCTLS has never gotten good support from the fax
server community. The price of the board however, is not really the
biggest challange. Writing your own fax server would have ultimately
cost you considerably more than the board.
Good luck

http:\\www.snapsinc.com
http:\\www.snapsflow.com
 
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M

MoreInfo

Dialogic makes very good "voice" boards and the CPI2400 is a good fax
board, but the VFX41JCTLS has never gotten good support from the fax
server community. The price of the board however, is not really the
biggest challange. Writing your own fax server would have ultimately
cost you considerably more than the board.
Good luck

http:\\www.snapsinc.com
http:\\www.snapsflow.com
 

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