dial-up is disabled

G

Guest

Hey all! I recently moved to a neighborhood that does not support high
speed. I've had to go back to dial-up. I had tried to set-up a wireless
home network at my last apartment with limited success. I could access the
internet and e-mails nut could not share files. I abandoned the effort. Now
I am trying to use the new connection wizard to create my dial-up account but
after progressing all the way through to the "How do you want to connect"
screen the "Connect using a dial-up modem" button is greyed out. The modem
is being recognized in device manager which says it is working fine. The
only button I am being offered on that screen is the "connect using a
broadband connection that is always on" If I select that it tells me that my
broadband connection is on and should be operating correctly. I am happy to
remove the broadband connection but am at a loss as to why it won't let me
set-up a dial-up connection. My desk-top is fine its my IBM laptop having
the problem. Any suggestions would be appreciated!
Brian
 
M

Malke

Brian204845 said:
Hey all! I recently moved to a neighborhood that does not support
high
speed. I've had to go back to dial-up. I had tried to set-up a
wireless
home network at my last apartment with limited success. I could
access the
internet and e-mails nut could not share files. I abandoned the
effort. Now I am trying to use the new connection wizard to create my
dial-up account but after progressing all the way through to the "How
do you want to connect"
screen the "Connect using a dial-up modem" button is greyed out. The
modem
is being recognized in device manager which says it is working fine.
The only button I am being offered on that screen is the "connect
using a
broadband connection that is always on" If I select that it tells me
that my
broadband connection is on and should be operating correctly. I am
happy to remove the broadband connection but am at a loss as to why it
won't let me
set-up a dial-up connection. My desk-top is fine its my IBM laptop
having
the problem. Any suggestions would be appreciated!
Brian

See if this MS Knowledge Base article helps:

http://support.microsoft.com/?kbid=320558 - Dial-up Modem or PPP0e
Option in New Connection Wizard is Unavailable

Malke
 

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