device driver problem

[Guest]

can some one please help me, my laptop has only just started to shut down and
l cannot understand why. This is the message it gives when it shuts down:
----A problem has been detected and windows has been shutdown to prevent
damage to your computer.The problem seems to be caused by the following file:
Ati2vag. The device got stuck in an infinite loop.This usually
indicates problem with the driver itself or with the device driver
programming the hardware incorrectly. Please check with your hardware device
vendor for any device updates. Techical
information:0x000000(0xff332da8,0xffbb59b0,0xfaf9fcbc,0x00000001) Ati2vag
beginning dump of physical memory END.---------Please can someone tell me
what this means,where to look to repair this, and why my computer would go
like this all of a sudden. It is a toshiba A60 laptop which is only 10 months
old. Thank you in advance.

 

[Guest]

Hi Mandy,

Is your graphics card an "ATI", if it is try removing and reinstalling it`s
drivers.

Ray

 

[Guest]

hi ray, yes l think so.Looked on device manager at system devices and it had
Ati rs200/rs200m/rs250m accelerated graphics port. How do l remove and
reinstall this, and why would this make a difference.

 

[deebs]

hi ray, yes l think so.Looked on device manager at system devices and it had
Ati rs200/rs200m/rs250m accelerated graphics port. How do l remove and
reinstall this, and why would this make a difference.

:

The ATI website gives some good details about how to do so.

It (usually) involves removing ALL previous ATI drivers (make sure to
download the utility and follow the stepwise instructions)

 

[Guest]

Hi,

The file with refer to in your posting "ATI2VAG" would appear to be a ATI
file, you can do one of to things, in device manager, right click on the item
in the tree and click on uninstall & confirm, restart the system and it
should auto detect upon restart. Option 2 would be with the PC conected to
the net click on update the driver, if it was me I would try the 1st choice.

Ray

 

[Guest]

hi ray, l,m going to try the first option and delete .But if it deletes how
would l get it back on.by the way it is ati mobility radeon 7000IGP card.Ray