Desktop Alert doesn't work

[Freewill]

Outlook Express 2003 with latest updates does not work "Desktop Alert" for
new mail. After the set up I am able to see the preview but when I received
new mails it does not work. Looking for your help.

Regards,

Freewill

 

[Diane Poremsky [MVP]]

Is outlook at full screen? is the app that has focus at full screen?

 

[BillR [MVP]]

IS a rule applied to those emails to move them to a different folder?
If there is a rule in place you need to add the action to the rule to show
the alert. Even if a rule isn't in place you can see if creating one for
your default inbox to show the alert for all email is more consistent.

 

[Freewill]

It is at full screen and regarding to folder I did not change the default
setting. My e-mail account is webmail (MSN).

 

[BillR [MVP]]

That might be why. I'm no sure if the Desktop Alert is meant to show with
MSN.

 

[Brian Tillman]

It is at full screen and regarding to folder I did not change the
default setting. My e-mail account is webmail (MSN).

Webmail, by definition, is mail you read or send using a web browser.
Accessing MSN with Outlook is not webmail. As Bill says, though, HTTP
accounts do not trigger the desktop alert, with one exception. If you're
using Outlook Live with a Hotmail Premium account and the Outlook
Connnector, your Hotmail can be your delivery location and then Outlook will
operate on it as it would with an Exchange account.

 

[Freewill]

My account is an old MSN ordinary account and I am able to use Outlook
Express and Outlook 2003. I think HTTP account could be the appropriate word
for this account type.

Thank you for the replies.

Regards,

Freewill