Desktop Alert doesn't work


F

Freewill

Outlook Express 2003 with latest updates does not work "Desktop Alert" for
new mail. After the set up I am able to see the preview but when I received
new mails it does not work. Looking for your help.

Regards,

Freewill
 
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D

Diane Poremsky [MVP]

Is outlook at full screen? is the app that has focus at full screen?
 
B

BillR [MVP]

IS a rule applied to those emails to move them to a different folder?
If there is a rule in place you need to add the action to the rule to show
the alert. Even if a rule isn't in place you can see if creating one for
your default inbox to show the alert for all email is more consistent.
 
F

Freewill

It is at full screen and regarding to folder I did not change the default
setting. My e-mail account is webmail (MSN).
 
B

BillR [MVP]

That might be why. I'm no sure if the Desktop Alert is meant to show with
MSN.
 
B

Brian Tillman

Freewill said:
It is at full screen and regarding to folder I did not change the
default setting. My e-mail account is webmail (MSN).
Webmail, by definition, is mail you read or send using a web browser.
Accessing MSN with Outlook is not webmail. As Bill says, though, HTTP
accounts do not trigger the desktop alert, with one exception. If you're
using Outlook Live with a Hotmail Premium account and the Outlook
Connnector, your Hotmail can be your delivery location and then Outlook will
operate on it as it would with an Exchange account.
 
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F

Freewill

My account is an old MSN ordinary account and I am able to use Outlook
Express and Outlook 2003. I think HTTP account could be the appropriate word
for this account type.

Thank you for the replies.

Regards,

Freewill
 

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