Dell C610 - XP Crashes 1-2 times weekly

[Steve Ski]

I have a Dell C610 Lattitude laptop with 512MB RAM and a
40GB HD, running Windows XP with all service pack
(S)/critical updates installed. Once or twice a week I
have a system reboot/crash and get this message in the
System Log: Error code 10000050, parameter1 e29f7dd0,
parameter2 00000000, parameter3 bfa48fb4, parameter4
00000001. The 'Send Error Report' returns that there is a
newer ATI video driver which might fix my issue, but when
I follow the provided link and download the ATI driver
package, it runs and tells me that the required hardware
was not found and does not update my video driver. I have
the latest and greatest video driver for XP and this C610
straight from Dell's download site (and have re-installed
it numerous times as well), but I continue to get this
machine crash. Can anybody out there help? -Ski

 

[Guest]

I have had the same issue with my Dell Lattitude. I was also receiving the error that the ATI driver was at fault. The resolution was to go to the dell website and download the updated chipset driver. After I downloaded this driver I had no more BSOD.

 

[Shawn]

Hi Steve,

I have the same issue, and my team mate has just had XP templated on
his PC and has same issue. i.e. The crash, the error, and the updated
driver error from the Dell web site.

I had it crash once while resizing a window in a text editor. He is
able to repeat the problem over and over by using the scroll bar in MS
Access.

We both have Dell Latitudes. We bot have C610's. His is a PIII 600,
mine a PIII 1GHz.

EDS is our companies provider. So far no luck in resolving. If you get
your answer before me let me know. I'll let you know.

Cheers,

Shawn

 

[Shawn]

Steve,

This post recommends reducing Hardware acceleration. This might work.

My team mate reduced and could not get the problem to repeat.

Cheers,

Shawn

http://groups.google.ca/groups?hl=e...xp&hl=en&lr=&ie=UTF-8&oe=UTF-8&sa=N&scoring=d