Deleting Registry Entries

[Bruce]

Hi,

My daughter runs WinXP Home, and installed these in the following order:

August - PhotoShop Album Starter Edition version 2 from download.com,
never used it

October 25 - PhotoShop Elements 2, from CD purchased at college

November 4 - PhotoShop Album 1, from separate CD purchased at college;
this cd came with the one above as a bundle.

Upon launching Album 1, she gets this message:
"The catalog named 'My Catalog' is NEWER than this version of the
application and cannot be read!", and nothing launches.

I told her to uninstall both the Starter Edition ver 2 and the ver 1
that she installed from the CD, and to reinstall ver 1 from the CD.

She did, but gets the same error message, and ver 1 won't launch.

I suspect that all the remnants in the registry have to be found and
deleted, but I can't walk her through that on the phone.

We did a find "Photoshop" in the built-in regedit, but there's way too
many references to do single deletes.

Is there a registry editor that will list all references to a selected
program, in one screen, so that I can tell her which ones to select for
deletion?

We'd try a restore, but there's too many changes that have been made
since August.

Thanks,
Bruce

 

[David Candy]

It sounds like there is a file created by Ver 2 that has her photos in it.

As they give this piece of crap away for free why would you want to use it. It does nothing that windows deoesn't do and you don't need a program with windows.

 

[Kelly]

Hi Bruce,

Added info and suggestions:

Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

/taskbarplus!.htm