deleting non-existent rule

[Guest]

I'm going nuts. I have rules sending incoming messages to certain folders. At
some point, I did something funky, causing certain messages to go into the
wrong folder. Problem is, I can't find the rule in order to delete it. I have
used Rules Wizard to delete all my rules in an attempt to start over, but
still, the messages coming from a certain sender keep getting dumped into the
wrong folder. How do I fix this if I can't even find evidence that the rule
exists?

 

[Brian Tillman]

I'm going nuts. I have rules sending incoming messages to certain
folders. At some point, I did something funky, causing certain
messages to go into the wrong folder. Problem is, I can't find the
rule in order to delete it. I have used Rules Wizard to delete all my
rules in an attempt to start over, but still, the messages coming
from a certain sender keep getting dumped into the wrong folder. How
do I fix this if I can't even find evidence that the rule exists?

Start Outlook with the /cleanrules switch. Click Start>Run and enter:

"C:\Program Files\Microsoft Office\OfficeXX\Outlook.exe" /cleanrules

(Include quotes and spaces. Replace "XX" with "10" for Outlook 2002, 11 for
OL 2003. I believe you remove "XX" for OL 2000.)