Deleting Message in Additional Mailbox

G

Guest

Hello,
I have a user who has an aditional mailbox setup on her outlook profile and
she manages that additional mailbox by deleting messages from there by
dragging them to the additional mailboxes deleted items folder. However, the
problem here is that when she selects multiple messages to delete, one
message goes to her deleted items folder and the other(s) go to the
additional mailboxes deleted items folder.

I have tested this on 2003 and 2007 and the same thing happens. Is there
any way to get around this or is this somehow by design?

THanks,

Jason
 
D

Diane Poremsky

Why not configure it so she can delete them using the Del key and they go to
the correct mailbox?

she needs editor (or higher) rights to the deleted folder in the mailbox and
this key on her system:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General]
"DelegateWastebasketStyle"=dword:00000004
 
G

Guest

Thank you Diane. I just found the article on this...
http://support.microsoft.com/default.aspx/kb/202517


Diane Poremsky said:
Why not configure it so she can delete them using the Del key and they go to
the correct mailbox?

she needs editor (or higher) rights to the deleted folder in the mailbox and
this key on her system:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General]
"DelegateWastebasketStyle"=dword:00000004











Jason said:
Hello,
I have a user who has an aditional mailbox setup on her outlook profile
and
she manages that additional mailbox by deleting messages from there by
dragging them to the additional mailboxes deleted items folder. However,
the
problem here is that when she selects multiple messages to delete, one
message goes to her deleted items folder and the other(s) go to the
additional mailboxes deleted items folder.

I have tested this on 2003 and 2007 and the same thing happens. Is there
any way to get around this or is this somehow by design?

THanks,

Jason
 

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