Deleting Contacts - Contacts v/s GAL Contacts


A

Amin from TO

Outlook Version 11.8204.xxxx SP3
Clients are Connected to Exchange 2003
No Cached mode is used.


Symptom:

When a Contact is deleted for the Contacts folder, it is 'moved' to Deleted
Items folder, but when deleted from Address Book Icon>Contacts (show Names
from)>highlight a contact, right click >Delete>OK it does not go to the
Deleted Items.

As BlackBerry sync uses 'Deleted Items' to synchronize, Contacts deleted via
Address Book icon do not get synchronised with BB. Also the same Contact does
to get 'deleted' from the Contacts Folder.

Question:
1. How would you setup Outlook so that when Contact Items are deleted from
Address Book icon, it goes to Deleted Items' folder?
2. How would the Contacts Folder be 'refreshed' with the deleted contact
when done from Address book Icon.?. PS: Send/Receive does not update it.
 
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B

Brian Tillman

Amin from TO said:
When a Contact is deleted for the Contacts folder, it is 'moved' to
Deleted Items folder, but when deleted from Address Book
Icon>Contacts (show Names from)>highlight a contact, right click

Contacts should never be manipulated from the Address Book interface.
Deleting something there will usually result in deleting the email address
associated with the contact but will not delete the contact itself.
Question:
1. How would you setup Outlook so that when Contact Items are deleted
from Address Book icon, it goes to Deleted Items' folder?

You cannot. It doesn't contain any data to delete.
2. How would the Contacts Folder be 'refreshed' with the deleted
contact when done from Address book Icon.?. PS: Send/Receive does not
update it.

You cannot.
 

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