Deleteing activex Controller

[Steve]

I am having a problem with deleting an activex control.
It is crystal reports that is used when accessing a
banking website to review statements. The bank has
updated it but before installing the new one I must delete
the old. When I go into IE properties, click on Temporary
internet file settings view objects to delete. It acts
like it is deleting but when I refresh it is still there.
Also if we try to change the attributes of any file from
read only it also acts as if it has changed but it does
not. Any help would be appreciated.

 

[Carey Frisch [MVP]]

Launch IE and from the Toolbar select:
Tools > Internet Options > Settings > View Objects,
then right-click on each to find your ActiveX control,
then delete it.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I am having a problem with deleting an activex control.
| It is crystal reports that is used when accessing a
| banking website to review statements. The bank has
| updated it but before installing the new one I must delete
| the old. When I go into IE properties, click on Temporary
| internet file settings view objects to delete. It acts
| like it is deleting but when I refresh it is still there.
| Also if we try to change the attributes of any file from
| read only it also acts as if it has changed but it does
| not. Any help would be appreciated.

 

[Steve]

I ave been doing that but it will not delete.