deleted emails were not send to "Deleted Items"

[Werner Rohrmoser]

Dear all,

I use Outlook 2002 SP2 and WIN XP 5.1

Problem:
When I delete an email from my Inbox Outlook asks me to
delete the email permanently.
There is no chance to teach Outlook, that it should move
the email to the "Deleted Items" folder.

What I'd like to have is that Outlook sends the deleted
emails to the "Deleted Items" folder by default.

Does anyone have an idea?
Thanks.

Best Regards
Werner

 

[Vanguard]

Dear all,

I use Outlook 2002 SP2 and WIN XP 5.1

Problem:
When I delete an email from my Inbox Outlook asks me to
delete the email permanently.
There is no chance to teach Outlook, that it should move
the email to the "Deleted Items" folder.

What I'd like to have is that Outlook sends the deleted
emails to the "Deleted Items" folder by default.

Do NOT hold the Shift key while hitting the Del key.

Or do NOT delete items that have already been moved to the Deleted Items
folder.

 

[Werner Rohrmoser]

Hello,

I do not hold the Shift key and I talk about emails in my Inbox.

Werner

 

[Vanguard]

Hello,

I do not hold the Shift key and I talk about emails in my Inbox.

Check what rules you have defined.

You sure that you are asking about Outlook? Maybe you are asking about
Outlook Express which has an option to empty the Deleted Items folder on
exit. Outlook and Outlook EXPRESS are not related products.

 

[Diane Poremsky [MVP]]

I thought there was an option to bypass the trash, like there is in the OS,
but I can't find it. You might want to browse the tools, options menu
looking for it.

Dear all,

I use Outlook 2002 SP2 and WIN XP 5.1

Problem:
When I delete an email from my Inbox Outlook asks me to
delete the email permanently.
There is no chance to teach Outlook, that it should move
the email to the "Deleted Items" folder.

What I'd like to have is that Outlook sends the deleted
emails to the "Deleted Items" folder by default.

Does anyone have an idea?
Thanks.

Best Regards
Werner

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





(posted using Entourage)

 

[Werner Rohrmoser]

Dear Diane,

Thanks for your reply,
yes I thought that there is an option to change this behaviour,
but I couldn't find it as well.
This morning I started Outlook again it it works fine,
deleted items are sent to the deleted items folder.
Please don't ask me why, I'm not an unexpierenced user,
but sometimes I'm really astonished why things happen or not.
Might be that there was something wrong with my connection to the
Exchange Server.

Regards
Werner

 

[Werner Rohrmoser]

Yes I have some rules defined, but they do not affect
the described behaviour.
Please see answer to Diane and thank you for your support.

Regards
Werner

 

[Vanguard]

Dear Diane,

Thanks for your reply,
yes I thought that there is an option to change this behaviour,
but I couldn't find it as well.
This morning I started Outlook again it it works fine,
deleted items are sent to the deleted items folder.
Please don't ask me why, I'm not an unexpierenced user,
but sometimes I'm really astonished why things happen or not.
Might be that there was something wrong with my connection to the
Exchange Server.

You don't think it was important to note that you are using Exchange as your
mail server?

In Outlook 2003, turn off Exchange cache mode. Too often it screws up.
I've seen users that can't see new mails or some other odd behavior when
caching is enabled. Unless you have a flaky Exchange server that is
continually going down but you need to continue reading your retrieved mails
while offline while waiting for Exchange to come back up (or for the network
to get fixed so the Exchange server is reachable), just turn off caching.
While caching is supposed to reduce traffic load, I don't see any admins
screaming for joy at some huge amount of recovered bandwidth. I don't admin
an Exchange server so I cannot attest to how much, if any, load gets reduced
on the Exchange server when the clients use cached mode. I do see users
complaining about problems until they turn off this caching mode.

http://support.microsoft.com/kb/870926/en-us
http://support.microsoft.com/kb/893436/en-us
http://support.microsoft.com/kb/821299/en-us
http://oit.uta.edu/desktop/software/Microsoft/outlook2k3CEM.htm

 

[Werner Rohrmoser]

Hi,

I ask you to accept my apologies and next time
I will note that I'm connected with an Exchange Server.

Werner

 

[Vanguard]

Hi,

I ask you to accept my apologies and next time
I will note that I'm connected with an Exchange Server.

Did you get to try disabling the Exchange cache mode yet? Would be
interesting to know if your problem was caused by it.

 

[Werner Rohrmoser]

Where can I see this setting?

Werner

 

[Vanguard]

Where can I see this setting?

I had OL2003 at work. I'm a contract consultant and that gig expired. At
home, I have OL2002 and that feature isn't in that version. Just hunt
around in the options, or hit F1 and search the included Help.

 

[Werner Rohrmoser]

I use OL 2002 as well, so I probably can't find
the setting in the options.

Werner