L
lazj
How can I delete folder in left panel "Recovered Messages"
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M
mac
How can I delete folder in left panel "Recovered Messages"
The following method as been reported as being successful, several times.
------
Go to Tools>options>advanced>maintenance>message store.
Select and copy the location.
Cancel your way out of there.
Select the Recovered Message folders and delete them, then empty the deleted
items folder.
Close WM !!!!
Go to Control Panel>classic view (top left)>folder options>view tab>enable
Show hidden Files and Folders>apply/ok your way out.
Now go to the Start Button>Run, and paste the message store location, that
you copied earlier, to the run line>OK
This will open Windows Explorer to your message store, find and delete all
of
the Recovered Message folders.
Close Windows Explorer.
Do not Open WM yet !!!!!
Try using this utility to repair and compact the mail store, with WM closed
WMUtil http://www.oehelp.com/WMUtil/
Please read the instructions.
Hopefully, that should sort you out for now.
L
lazj
Your instructions worked perfectly. Thank you
mac said:The following method as been reported as being successful, several times.
------
Go to Tools>options>advanced>maintenance>message store.
Select and copy the location.
Cancel your way out of there.
Select the Recovered Message folders and delete them, then empty the deleted
items folder.
Close WM !!!!
Go to Control Panel>classic view (top left)>folder options>view tab>enable
Show hidden Files and Folders>apply/ok your way out.
Now go to the Start Button>Run, and paste the message store location, that
you copied earlier, to the run line>OK
This will open Windows Explorer to your message store, find and delete all
of
the Recovered Message folders.
Close Windows Explorer.
Do not Open WM yet !!!!!
Try using this utility to repair and compact the mail store, with WM closed
WMUtil http://www.oehelp.com/WMUtil/
Please read the instructions.
Hopefully, that should sort you out for now.
M
mac
lazj said:Your instructions worked perfectly. Thank you
Good to hear, thank you too, for the feedback.
M
macdeb
I followed this step to delete the folder and now I cannot send or receive
mail ....and the mail I had cannot be seen. Any ideas?
mail ....and the mail I had cannot be seen. Any ideas?
G
Gary VanderMolen
Deleting 'Recovered Messages' would not cause those symptoms,
but it may well be that a common cause exists for the appearance of
the Recovered Messages and the latest symptoms.
Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil
If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail
but it may well be that a common cause exists for the appearance of
the Recovered Messages and the latest symptoms.
Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil
If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail
W
winner
Can you help me with the process recommend, - I can get to :Maintenance",
but there is no option in maintenace to proceed. I have Vista home premium
32 bit, or is there an alternative procedure.
Please advise at this site, Thank you Winner1
but there is no option in maintenace to proceed. I have Vista home premium
32 bit, or is there an alternative procedure.
Please advise at this site, Thank you Winner1
S
slk759
In "Maintenance" you will see a long pathname to the folder that holds all
of your email messages - this is what is known as the "message store",
a/k/a, "store folder". These instructions have simply asked you to "copy"
that location - you know how to click and drag to "highlight it" and
right-click - copy? You just need to get that copied down so you can
re-enter it later (even if you write it down, but be sure it is correct!).
of your email messages - this is what is known as the "message store",
a/k/a, "store folder". These instructions have simply asked you to "copy"
that location - you know how to click and drag to "highlight it" and
right-click - copy? You just need to get that copied down so you can
re-enter it later (even if you write it down, but be sure it is correct!).
G
Gary VanderMolen [MVP]
Even if you are successful at removing the "Recovered" folder,
chances are good that it will return since you haven't eliminated the
cause. The easiest fix is simply to upgrade to Windows Live Mail:
http://download.live.com/wlmail
chances are good that it will return since you haven't eliminated the
cause. The easiest fix is simply to upgrade to Windows Live Mail:
http://download.live.com/wlmail
W
winner
I'm sorry, but I am relatively inexcperienced - I cannot folow your
instructions - can you use more bacic language - I do not know comperrspoeak'
instructions - can you use more bacic language - I do not know comperrspoeak'
G
Gary VanderMolen [MVP]
I'm sure your local organizations including your community college have
free classes in basic computer terminology.
Note: As a courtesy to your correspondents please enable your spell check.
free classes in basic computer terminology.
Note: As a courtesy to your correspondents please enable your spell check.
4
47running
I followed the directions as listed and now not only are the recovered
messages not gone, but I cannot SEND mai, only recieve.... I get this
message....
An unknown error has occurred. Subject '', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server
71.74.56.22 (71.74.56.22:25), connect error 10061', Port: 25, Secure(SSL):
No, Server Error: 421, Error Number: 0x800CCC67
messages not gone, but I cannot SEND mai, only recieve.... I get this
message....
An unknown error has occurred. Subject '', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server
71.74.56.22 (71.74.56.22:25), connect error 10061', Port: 25, Secure(SSL):
No, Server Error: 421, Error Number: 0x800CCC67
G
Gary VanderMolen \(MVP\)
The '400'-series server errors (including the '421' error you got) are
temporary errors. Try again later.
Gary VanderMolen, Microsoft MVP (Mail)
"47running" wrote in message
I followed the directions as listed and now not only are the recovered
messages not gone, but I cannot SEND mai, only recieve.... I get this
message....
An unknown error has occurred. Subject '', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server
71.74.56.22 (71.74.56.22:25), connect error 10061', Port: 25, Secure(SSL):
No, Server Error: 421, Error Number: 0x800CCC67
temporary errors. Try again later.
Gary VanderMolen, Microsoft MVP (Mail)
"47running" wrote in message
I followed the directions as listed and now not only are the recovered
messages not gone, but I cannot SEND mai, only recieve.... I get this
message....
An unknown error has occurred. Subject '', Account:
'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server
71.74.56.22 (71.74.56.22:25), connect error 10061', Port: 25, Secure(SSL):
No, Server Error: 421, Error Number: 0x800CCC67
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