Recovered Messages

[kgirl09]

I made the mistake of deleting the recovered messages folder. mail recreated
the folder and the files in that folder keep duplicating themselves whenever
mail starts. Is there anyway to stop this?

 

[Steve Cochran]

Try running my Windows Mail utility to compact and repair the database and
see if that helps. www.oehelp.com/WMUtil/

steve

 

[Penni]

Dear Steve,

I've been having the same problem & I did save WMUtil to my desktop & it
asks for me to register & enter a Key?

 

[Steve Cochran]

You haven't downloaded WMUTil from my website then, as nothing I have on the
website requires a registration and a key. Why are people constantly
confusing some other software with mine?

steve

 

[Penni]

Steve, I'm sorry but I did download it from that web address & the bottom of
the page did have Stephen L Cochran, PhD. I will try to save it to my desktop
again and see if something different happens. Thank you.

 

[Steve Cochran]

There is no product key or registration. WMUtil is free. Just save the
file to the desktop and unzip it and run it.

steve

 

[Penni]

Hi Steve,

I believe the problem is with WinZip and not your software, WinZip is the
program that is prompting me to register and needing a key. Thanks

 

[Gary VanderMolen]

Uninstall WinZip. Windows will handle a .zip file without any third party
program.

 

[Penni]

Thanks, Gary, I will give that a try.

Uninstall WinZip. Windows will handle a .zip file without any third party
program.

 

[Gary VanderMolen]

You're very welcome, Penni.

 

[Steve Cochran]

Thanks for the clarification. Just save the file to the desktop and then
right click on it and choose extract. You don't need winzip. They used to
be free, but I guess someone took them over and now they are very
aggressive.

steve

 

[Penni]

Hello,

I uninstalled WinZip and then I was able to run the File Statistics - 2320
Total Files 0 zero byte files & Clean Blank Files - 2320 Total Files 0
zero byte files.

For today my Windows Mail - Recovery Folder has 7 empty folders,
automatically are numerically named. I usually delete them each day and/or
whenever I open use Windows Mail. I've deleted the actual Revovery Folder but
it keeps cloning itself. Other than the annoyance of losing many of my
folders a few weeks ago, the e-mail appears by the naked eye to be running
normal. Any other suggestions?

Thanks,
Penni

 

[Steve Cochran]

You might leave WinMail open overnight and see if the "recovery process"
will finish. Then you can try the repair function of WMUtil and then
deleting them again.

steve

 

[Penni]

Hi Steve,

Unfortunately, leaving Windows Mail open overnight did not help. Thanks, Penni

 

[Steve Cochran]

Well, then you have to wipe out the message store and make a new one to get
rid of that. You can move the entire contents of the message store to a
directory under your Documents. Then start WinMail and it will start clean
with nothing and you can then use File | Import | Messages and point to the
directory where you saved them.

steve

 

[Gary VanderMolen]

It sounds like your Windows Mail message store structure is corrupted.
There is a very laborious way of resetting the Windows Mail message store.
Follow this procedure:
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
Scroll down to the section "PROBLEM TWO: How to Backup and Reset
Windows Mail"

Frankly, you'd be much better off to simply upgrade to Windows Live Mail:
http://download.live.com/wlmail
As part of its initial run, Windows Live Mail will import any Windows Mail
messages it finds, so it may recover some of the missing ones.

 

[Penni]

Thanks for your help Steve but I think I will wait for a MC WM patch or try
Windows Live as Gary suggests. Thank again.

 

[Penni]

Thanks Gary, I will think about the MS Windows Live

 

[Gary VanderMolen]

Give it a try. If it turns out you don't like it, merely uninstall it, and
everything will be back as before.