Delete file in attachment window - where does it go?

[Curtis Vaughan]

On a W2K Server using Terminal Services, one client wanted to attach a
file he had worked on for 4 hours to a letter. So, after opening the
attachment window, he needed to change the name of the attachment. So
while in the attachment window he right clicked on the item and went to
rename. Suddenly the file totally disappeared. Now, he concedes that
maybe accidentally he hit delete (which is right above rename). Thinking
that that might have been what he did, he went to the logical place
(Recycle bin) to retrieve it. But it wasn't there.

Anyhow, in a test we repeated this process and it did ask him if he is
sure he wants to delete. We went ahead and said it's OK to delete the
test file, and then we went to look for where the file went. But it was
nowhere to be found.

I tried it as Administrator in my own session and the file did go the
Recycle Bin. The question is where might the file be now?

Curtis

 

[Brian Tillman]

On a W2K Server using Terminal Services, one client wanted to attach a
file he had worked on for 4 hours to a letter. So, after opening the
attachment window, he needed to change the name of the attachment. So
while in the attachment window he right clicked on the item and went
to rename. Suddenly the file totally disappeared. Now, he concedes
that maybe accidentally he hit delete (which is right above rename).
Thinking that that might have been what he did, he went to the
logical place (Recycle bin) to retrieve it. But it wasn't there.

Is this "attachment window" of which you speak the browser window you get
when you're locating a file to attach? If not, can you be more specific?

 

[Curtis Vaughan]

Is this "attachment window" of which you speak the browser window you
get when you're locating a file to attach? If not, can you be more
specific?

Yes, it is the attachment window.
BUT! Actually this is not an Outlook issue. It turns out that only in
this session (in Terminal Services) does he have this problem. In fact,
if he tried to delete any file even through Windows Explorer, it just
disappears w/out a trace.

I have downloaded 2 different programs to recover deleted files. I have
search by words in the file name, by extension, and by date. Can't find
anything that fits the bill.

Curtis

 

[Guest]

Where is that file located? on the user's hard drive or on a network drive?

 

[Curtis Vaughan]

The file was being accessed through a share, but it is in fact on the
server's hard drive ( c:\ drive ) .

Curtis

 

[Guest]

On a share drive... I think the file is gone. The user might hit delete
instead of rename. If he really deleted the file from the server, you will
not find it in the recycle bin.

 

[Curtis Vaughan]

OH MAN!
I forgot all about that. How stupid of me.
Is anyone aware of a tool that will put deleted files on a share in some
sort of a recycle bin?

Curtis

 

[Guest]

Do you backup the files on server at night? Can you restore it from the
backup tape? I don't have any other clues.