Delegate cannot send on behalf

[Marc Meltzer]

I'm running Outlook 2003 connecting to Exchange 2003.

I have two people: MGR and ADMIN. In MGR's Outlook, I configured ADMIN to
be a delegate, with "Editor" permission to the Inbox (and everything else
for that matter).

When ADMIN tries to send a message from MGR, Outlook responds "you don't
have permission to send on behalf..." My question is why is this happening?

Does Outlook not configure the Active Directory properly? Do I have to go
into MGR's AD permissions and give ADMIN "Send As" and "Receive As"
permissions for this to work? I know that will work, but it seems a little
convoluted to have to do that when that is what the whole Delegate thing
should be for. Do I have to go into MGR's "Exchange General" tab and set
the "Delivery Options" to include ADMIN as a "send on behalf" user?

How many places can there be to do the same thing? Shouldn't any one of
these work across the board?

Thanks,
Marc

 

[Susan]

on rare occasions, even though delegate permissions were set up properly in
Outlook, I have had to access the AD properties of the user, and grant the
"admin" the "Send on behalf of" permission on the Exchange General/Delivery
Options tab...most of the time, it works by assigning delegate access in the
Outlook client...