Delayed Delivery of Message

[Guest]

Microsoft Office '02: I want to delay the delivery of a message. I schedule
it for delivery after my computer is disconnected from the network, but the
email is residing in an outbox sitting on a server. Sometimes it works,
sometimes it doesn't. Why?

 

[Vanguard \(NPI\)]

Microsoft Office '02: I want to delay the delivery of a message. I
schedule
it for delivery after my computer is disconnected from the network, but
the
email is residing in an outbox sitting on a server. Sometimes it works,
sometimes it doesn't. Why?

Delayed delivery when using an SMTP server means the mail items sits in YOUR
Outbox folder within Outlook, not out on the SMTP server. You must leave
Outlook running and it must be able to initiate a connection (if you don't
have an always-on connection) to send the mail item at the scheduled time.
You are trying to use Outlook as a mail server, and that is not very
reliable, requires the computer be powered on, Windows loaded, Outlook
loaded, and a connection is available.

 

[Guest]

Excellent feedback. Thank you. It works for some users that are disconnected
from the network (meaning their laptop is physically removed). Is that
because of the "always-on connection" you mention? Is this an option we must
enable with everyone?

 

[Vanguard \(NPI\)]

Excellent feedback. Thank you. It works for some users that are
disconnected
from the network (meaning their laptop is physically removed). Is that
because of the "always-on connection" you mention? Is this an option we
must
enable with everyone?

If the "some users" are disconnected, they cannot be sending e-mail
immediately or otherwise.

Always-on means you always have a network connection. Maybe you have a LAN
at home or work which means you are always-on with whatever other hosts are
also connected to that network. If you have a DSL or cable modem that is
left powered on then you have an always-on connection to your Internet
provider. If you connect to a network (your own or to an ISP) using a
dial-up modem, you do not have an always-on connection but instead an
on-demand or on-request connection.

You never mentioned your network, if you are using your own mail server,
using someone else's mail server, like your ISP's, outside of your local
network, if you use a dial-up modem or DSL/cable modem, or anything about
your network and mail setup.

If you are using SMTP as your mail server, and since you are using Outlook
to schedule an e-mail to send later which sits in Outlook's message store in
the Outbox, obviously Outlook must be running and able to connect to the
mail server, wherever it is, to use that mail server to accept your outbound
mail item. If you are using Exchange as your local mail server then it is
likely that you connect using a LAN which you have an always-on connection
(but obviously when you are actually connected to the LAN) to reach that
Exchange server. Scheduled mail then sits in your mailbox on the Exchange
server. You don't need to leave Outlook running because it sent the mail
item to the Exchange server, but the Exchange server must be running at the
scheduled time to send it at that time.

 

[Guest]

Ok. To clarify, I'm in a work setting (large corporation: 30,000 +) and we
are all using M. Outlook connected to Exchange servers. So, when we send, it
goes to the Outbox sitting on the server. Any idea why some of our emails
would be sent at the appropriate times and others will not be sent at all?
Thanks, again.

 

[Vanguard \(NPI\)]

Ok. To clarify, I'm in a work setting (large corporation: 30,000 +) and we
are all using M. Outlook connected to Exchange servers. So, when we send,
it
goes to the Outbox sitting on the server. Any idea why some of our emails
would be sent at the appropriate times and others will not be sent at all?

Sounds like an Exchange problem rather than an Outlook problem (to which
this newsgroup is addressed). What did your Exchange admin say when asked
about the problem?

Was the sent item touched after it was first sent? If the user modifies the
item before it is scheduled to be delivered, they need to open and Send it
again. See http://support.microsoft.com/default.aspx?scid=kb;en-us;262673.
The same occurs for e-mails that are programmatically added through Outlook,
like using File -> Send to --> Mail Recipient in Internet Explorer.