Defrag Probs and Lag Time

G

Guest

I'm glad I found this site, I have enjoyed reading the expert advice given
out to lost souls like myself.

My pc has just passed the warranty stage and I'm starting to have quirqy
problems.

1) When I'm working on pc, the cpu makes a click on and click off noise and
all of a sudden everything locks up and then I have to reboot. What does this
mean? Hard-drive going out? Any way to test it for life?

2) I tried to defrag yesterday and at 3%, the black screen changed to blue
with this message 'a prob has been detected and windows has been shut down to
prevent damage to your computer. It ends with If prob continues, disable or
remove newly installed items. Disable BIOS memory options such as
caching/shadowing.' Final line reads 'Dump of physical memory complete.' What
is all that trying to say?

3) I'm a student and need to access WebCT for emails, assignments, etc. and
up until two weeks ago I could view messages, but for some unknown reason...I
get all the way to actually being able to see the subject and when I select
'view thread' I get the yellow 'yield sign' and at the bottom it reads 'Error
on page.' I did contact the library and they asked me to undo the 'block
popups' from IE because each step into WEbCT is viewed as a 'popup' and
that's been turned off and still no success. How can I possibly check all the
buttons, etc. to set the IE settings correctly?

4) Finally, when I got Roadrunner Service, my pc could stay on for days and
now my pc wants to take breaks. My pc's settings are set to 'not hibernate',
but after I step away for a couple of hours...I get a locked screen and I
have to reboot. I have 'never' for allow how much time before going into
standby. Any other settings/radio buttons to check or uncheck?

I realize this is a really long wish list, but I'm also very patient. If
it's easier to respond to a couple now and the rest later, I'll appreciate it
all the same.

Thank you.

p.s. I just selected 'About display names, below, and I got that yellow
yield's Error on Page:}
 
G

Gerry Cornell

Sandy

What is the make and model of your computer?

Can we leave item 1 for the moment?

Item 2 could be more important. You have had a system failure and the
machine has automatically restarted.

I suggest you Disable automatic restart on system failure. This should
help by allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties, Advanced,
StartUp and Recovery, System Failure and uncheck box before
Automatically Restart.

Enable automatic restart on system failure after you have captured /
copied and pasted the message in a further post here.

You say the system error produced a "Dump of physical memory". Keep an
eye out for references to the name of the file produced. Do not delete
the file. This can be read with various tools and you may be asked to
email a copy of the file ( not posting it to this newsgroup ) as the
file can be examined for clues as to the reason for the system failure.

There will also be Error Reports in Event Viewer (System tab ). Please
post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from
Event Viewer.

You might do well to download and install Everest Home Edition. This
freeware programme is excellent for getting information about your
computer:
http://www.lavalys.hu/index.php

In Everest select Storage, Windows Storage and you will see details of
drives. Place the cursor on your hard drive and post the Device
Description for your Hard Drive.

I am leaving your remaining points for now as the above gives you plenty
to do <g>.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
N

Nepatsfan

Sandy said:
I'm glad I found this site, I have enjoyed reading the
expert advice given out to lost souls like myself.

My pc has just passed the warranty stage and I'm starting to
have quirqy problems.

1) When I'm working on pc, the cpu makes a click on and
click off noise and all of a sudden everything locks up and
then I have to reboot. What does this mean? Hard-drive going
out? Any way to test it for life?

2) I tried to defrag yesterday and at 3%, the black screen
changed to blue with this message 'a prob has been detected
and windows has been shut down to prevent damage to your
computer. It ends with If prob continues, disable or remove
newly installed items. Disable BIOS memory options such as
caching/shadowing.' Final line reads 'Dump of physical
memory complete.' What is all that trying to say?

3) I'm a student and need to access WebCT for emails,
assignments, etc. and up until two weeks ago I could view
messages, but for some unknown reason...I get all the way to
actually being able to see the subject and when I select
'view thread' I get the yellow 'yield sign' and at the
bottom it reads 'Error on page.' I did contact the library
and they asked me to undo the 'block popups' from IE because
each step into WEbCT is viewed as a 'popup' and that's been
turned off and still no success. How can I possibly check
all the buttons, etc. to set the IE settings correctly?

4) Finally, when I got Roadrunner Service, my pc could stay
on for days and now my pc wants to take breaks. My pc's
settings are set to 'not hibernate', but after I step away
for a couple of hours...I get a locked screen and I have to
reboot. I have 'never' for allow how much time before going
into standby. Any other settings/radio buttons to check or
uncheck?

I realize this is a really long wish list, but I'm also very
patient. If it's easier to respond to a couple now and the
rest later, I'll appreciate it all the same.

Thank you.

p.s. I just selected 'About display names, below, and I got
that yellow yield's Error on Page:}

First off, make sure you have all of your important data backed
up on CD's, DVD's or an external hard drive. Verify the
integrity of your backups before proceeding with any sort of
troubleshooting.

Questions 1, 2 and 4 all point to a hardware problem, more than
likely with your hard drive. There's a possibility it could be
a
problem with your power supply unit or motherboard but I'd
start with the hard drive.

Go to this web site and download Everest Home Edition:
http://www.lavalys.com/products/overview.php?pid=1&lang=en

Once installed, run the program and navigate to the
Storage/Windows Storage branch.
You should find your hard drive listed in the right hand pane.
Clicking on the entry for your hard drive should display the
Manufacturer's name in the lower box.
Visit the manufacturer's web site and see if they have any
diagnostic software for your HD. Run that utility to see if it
finds any problems.

Next, go to Start -> Run and enter cmd.exe in the Open box.
Click OK.
At the Command Prompt, enter chkdsk C: /r and hit the Enter
button.
Note: I'm assuming you only have one partition on your hard
drive. If you have more than one partition on your hard drive
you will need to run chkdsk for each one.
A notice will be displayed informing you that chkdsk cannot be
run and asking if it should be run the next time your system
restarts.
Click on Y in response and restart your computer.
Depending on the size of your hard drive, this process could
take a long time to complete. Be patient.

Once the process is complete, your computer will continue
booting. As soon as Windows is up and running go to Start ->
Run and enter eventvwr.msc in the Open box. Click OK.
In the Application section, look for an Information type entry
with a Source of Winlogon. Double click on this entry. Look in
the Description box to see if Windows found any problems. Note:
You can copy this info to your clipboard by clicking on the
button with two documents (right below the up and down arrows).
Once on the clipboard, you can paste the info into a future
posting to a newsgroup or an email.

As for question 3, you might want to post it to one of the
Internet Explorer newsgroups.

Good luck

Nepatsfan
 
G

Guest

Thanks so much for the information,
Sandy

Nepatsfan said:
First off, make sure you have all of your important data backed
up on CD's, DVD's or an external hard drive. Verify the
integrity of your backups before proceeding with any sort of
troubleshooting.

Questions 1, 2 and 4 all point to a hardware problem, more than
likely with your hard drive. There's a possibility it could be
a
problem with your power supply unit or motherboard but I'd
start with the hard drive.

Go to this web site and download Everest Home Edition:
http://www.lavalys.com/products/overview.php?pid=1&lang=en

Once installed, run the program and navigate to the
Storage/Windows Storage branch.
You should find your hard drive listed in the right hand pane.
Clicking on the entry for your hard drive should display the
Manufacturer's name in the lower box.
Visit the manufacturer's web site and see if they have any
diagnostic software for your HD. Run that utility to see if it
finds any problems.

Next, go to Start -> Run and enter cmd.exe in the Open box.
Click OK.
At the Command Prompt, enter chkdsk C: /r and hit the Enter
button.
Note: I'm assuming you only have one partition on your hard
drive. If you have more than one partition on your hard drive
you will need to run chkdsk for each one.
A notice will be displayed informing you that chkdsk cannot be
run and asking if it should be run the next time your system
restarts.
Click on Y in response and restart your computer.
Depending on the size of your hard drive, this process could
take a long time to complete. Be patient.

Once the process is complete, your computer will continue
booting. As soon as Windows is up and running go to Start ->
Run and enter eventvwr.msc in the Open box. Click OK.
In the Application section, look for an Information type entry
with a Source of Winlogon. Double click on this entry. Look in
the Description box to see if Windows found any problems. Note:
You can copy this info to your clipboard by clicking on the
button with two documents (right below the up and down arrows).
Once on the clipboard, you can paste the info into a future
posting to a newsgroup or an email.

As for question 3, you might want to post it to one of the
Internet Explorer newsgroups.

Good luck

Nepatsfan
 

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