Defrag Crashed System

[Guest]

My notebook was in the process of defragging when it crashed and locked up at
46% complete. Now system will not run at all, even from CD even though the
BIOS is set to boot from CD first. Windows splash screen will show for up to
5 minutes, then screen goes blank then the following error message show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The procedure
entry point I_RpcExceptionfilter could not be located int he dynamic link
library RPCRT4.dll. System then just keeps rebooting. Have tried to run Safe
Mode, Last known config, nothing works. Any suggestions short of reformatting
drive? Would I at least be able to pull drive out of notebook and hook up to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows XP:
http://support.microsoft.com/kb/304449

 

[Guest]

Bert,
Can't try using system restore as I have not been able to get to a command
prompt. Tried using a floppy boot disk as well; system starts up, I can press
F8 to get startup options, but none of them will loadl just keep getting the
same error message, though when attempting to do Safe Mode, the system lists
the different drivers and seems to hang at agp440.sys before showing the
other message and then restarts itself.

Pretzel

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and locked up
at
46% complete. Now system will not run at all, even from CD even though the
BIOS is set to boot from CD first. Windows splash screen will show for up
to
5 minutes, then screen goes blank then the following error message show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The procedure
entry point I_RpcExceptionfilter could not be located int he dynamic link
library RPCRT4.dll. System then just keeps rebooting. Have tried to run
Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and hook up
to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote

Bert,
Can't try using system restore as I have not been able to get to a command
prompt. Tried using a floppy boot disk as well; system starts up, I can
press
F8 to get startup options, but none of them will loadl just keep getting
the
same error message, though when attempting to do Safe Mode, the system
lists
the different drivers and seems to hang at agp440.sys before showing the
other message and then restarts itself.

Pretzel

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and locked
up at
46% complete. Now system will not run at all, even from CD even though
the
BIOS is set to boot from CD first. Windows splash screen will show for
up to
5 minutes, then screen goes blank then the following error message show
us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried to run
Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and hook
up to
another machine to pull the files off? Thanks.

 

[Guest]

XP Home with all updates installed except XP2.

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote

Bert,
Can't try using system restore as I have not been able to get to a command
prompt. Tried using a floppy boot disk as well; system starts up, I can
press
F8 to get startup options, but none of them will loadl just keep getting
the
same error message, though when attempting to do Safe Mode, the system
lists
the different drivers and seems to hang at agp440.sys before showing the
other message and then restarts itself.

Pretzel

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and locked
up at
46% complete. Now system will not run at all, even from CD even though
the
BIOS is set to boot from CD first. Windows splash screen will show for
up to
5 minutes, then screen goes blank then the following error message show
us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried to run
Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and hook
up to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Do you have a Retail, OEM, or a Restore CD?


--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

XP Home with all updates installed except XP2.

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote

Bert,
Can't try using system restore as I have not been able to get to a
command
prompt. Tried using a floppy boot disk as well; system starts up, I can
press
F8 to get startup options, but none of them will loadl just keep
getting
the
same error message, though when attempting to do Safe Mode, the system
lists
the different drivers and seems to hang at agp440.sys before showing
the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows
XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and
locked
up at
46% complete. Now system will not run at all, even from CD even
though
the
BIOS is set to boot from CD first. Windows splash screen will show
for
up to
5 minutes, then screen goes blank then the following error message
show
us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried to
run
Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and
hook
up to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Also, is the partition XP is installed on Fat32, or NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

XP Home with all updates installed except XP2.

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote

Bert,
Can't try using system restore as I have not been able to get to a
command
prompt. Tried using a floppy boot disk as well; system starts up, I can
press
F8 to get startup options, but none of them will loadl just keep
getting the
same error message, though when attempting to do Safe Mode, the system
lists
the different drivers and seems to hang at agp440.sys before showing
the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows
XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and
locked up at
46% complete. Now system will not run at all, even from CD even
though the
BIOS is set to boot from CD first. Windows splash screen will show
for up to
5 minutes, then screen goes blank then the following error message
show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried to
run Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and
hook up to
another machine to pull the files off? Thanks.

 

[Guest]

20GB HD is NTFS & system came w/Restore CD which hasn't worked either.
Somehow the system will not boot off the CD drive even though the BIOS is set
to boot from there first. Thanks.

Also, is the partition XP is installed on Fat32, or NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

XP Home with all updates installed except XP2.

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote
Bert,
Can't try using system restore as I have not been able to get to a
command
prompt. Tried using a floppy boot disk as well; system starts up, I can
press
F8 to get startup options, but none of them will loadl just keep
getting the
same error message, though when attempting to do Safe Mode, the system
lists
the different drivers and seems to hang at agp440.sys before showing
the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows
XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and
locked up at
46% complete. Now system will not run at all, even from CD even
though the
BIOS is set to boot from CD first. Windows splash screen will show
for up to
5 minutes, then screen goes blank then the following error message
show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried to
run Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and
hook up to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Hi,

At this point I would suggest running the restore disk. This
will remove everything on the drive.

You mentioned earlier that the system was having trouble
booting to the CD. You want to make sure this is the correct
CD for that system and that the CD is clean and not damaged.

If you have data files that were not backed up and need to
be recovered, Bart's PE: http://www.nu2.nu/pebuilder/
will help.

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

20GB HD is NTFS & system came w/Restore CD which hasn't worked either.
Somehow the system will not boot off the CD drive even though the BIOS is
set
to boot from there first. Thanks.

Also, is the partition XP is installed on Fat32, or NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

XP Home with all updates installed except XP2.

:

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

 

[Bert Kinney]

I have a few more questions.

What were the circumstances of crash?
Power failure, power surge or...

Was it Windows Defrag running when the crash occurred?

You said you tried booting with a floppy, what type of floppy
set was it, Win98, XP?

Has the Restore disk worked in the past?


--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

20GB HD is NTFS & system came w/Restore CD which hasn't worked either.
Somehow the system will not boot off the CD drive even though the BIOS is
set
to boot from there first. Thanks.

Also, is the partition XP is installed on Fat32, or NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

XP Home with all updates installed except XP2.

:

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote
Bert,
Can't try using system restore as I have not been able to get to a
command
prompt. Tried using a floppy boot disk as well; system starts up, I
can
press
F8 to get startup options, but none of them will loadl just keep
getting the
same error message, though when attempting to do Safe Mode, the
system
lists
the different drivers and seems to hang at agp440.sys before showing
the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows
XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and
locked up at
46% complete. Now system will not run at all, even from CD even
though the
BIOS is set to boot from CD first. Windows splash screen will
show
for up to
5 minutes, then screen goes blank then the following error
message
show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he
dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried
to
run Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and
hook up to
another machine to pull the files off? Thanks.

 

[Guest]

Answers:
1) No idea. I started the defrag & walked away. I checked on it once, it
was at 46%. Started work on a destop machine. It completed in about an hour.
Went back to check on the notebook, it was still at 46% (after 2 hours) and
had a "non responding" on the title bar. Tried to close, but whole machine
had locked up.
2) Was running Norton Speed Disk from Systemworks 2003
3) Gateway tech support had be create a Windows XP Home boot floppy, but it
didn't work. I also tried your suggestion of Bart PE, however the CD drive
won't boot anything. I've never had to restore anything previously on the
machine in two years, but it is readable and bootable on my desktop, and I
used files from it to create the boot floppy (my desktop has XP Pro).

I have a few more questions.

What were the circumstances of crash?
Power failure, power surge or...

Was it Windows Defrag running when the crash occurred?

You said you tried booting with a floppy, what type of floppy
set was it, Win98, XP?

Has the Restore disk worked in the past?


--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

20GB HD is NTFS & system came w/Restore CD which hasn't worked either.
Somehow the system will not boot off the CD drive even though the BIOS is
set
to boot from there first. Thanks.

Also, is the partition XP is installed on Fat32, or NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

:
XP Home with all updates installed except XP2.

:

Hi Pretzel,

What version of WinXP are you running, and are there any Service Packs
installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote
Bert,
Can't try using system restore as I have not been able to get to a
command
prompt. Tried using a floppy boot disk as well; system starts up, I
can
press
F8 to get startup options, but none of them will loadl just keep
getting the
same error message, though when attempting to do Safe Mode, the
system
lists
the different drivers and seems to hang at agp440.sys before showing
the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command prompt in Windows
XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when it crashed and
locked up at
46% complete. Now system will not run at all, even from CD even
though the
BIOS is set to boot from CD first. Windows splash screen will
show
for up to
5 minutes, then screen goes blank then the following error
message
show us
for approx 30 seconds: STOP: c0000139 Entry Point Not Found. The
procedure
entry point I_RpcExceptionfilter could not be located int he
dynamic
link
library RPCRT4.dll. System then just keeps rebooting. Have tried
to
run Safe
Mode, Last known config, nothing works. Any suggestions short of
reformatting
drive? Would I at least be able to pull drive out of notebook and
hook up to
another machine to pull the files off? Thanks.

 

[Bert Kinney]

Hi Pretzel,

If you can not access the floppy or CD-ROM i suspect you are
dead in the water.
The freeze while defraging could have very well been caused
by hardware failure.
I suggest calling Gateware support for instruction on how to
proceed.

Please post back on how you make out.

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

Answers:
1) No idea. I started the defrag & walked away. I
checked on it once, it was at 46%. Started work on a
destop machine. It completed in about an hour. Went back
to check on the notebook, it was still at 46% (after 2
hours) and had a "non responding" on the title bar. Tried
to close, but whole machine had locked up. 2) Was running
Norton Speed Disk from Systemworks 2003 3) Gateway tech
support had be create a Windows XP Home boot floppy, but
it didn't work. I also tried your suggestion of Bart PE,
however the CD drive won't boot anything. I've never had
to restore anything previously on the machine in two
years, but it is readable and bootable on my desktop, and
I used files from it to create the boot floppy (my
desktop has XP Pro).

I have a few more questions.

What were the circumstances of crash?
Power failure, power surge or...

Was it Windows Defrag running when the crash occurred?

You said you tried booting with a floppy, what type of
floppy set was it, Win98, XP?

Has the Restore disk worked in the past?


--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/







message

20GB HD is NTFS & system came w/Restore CD which hasn't
worked either. Somehow the system will not boot off the
CD drive even though the BIOS is set
to boot from there first. Thanks.

:

Also, is the partition XP is installed on Fat32, or
NTFS?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

:
XP Home with all updates installed except XP2.

:

Hi Pretzel,

What version of WinXP are you running, and are there
any Service Packs installed?

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


"Pretzel" wrote
Bert,
Can't try using system restore as I have not been
able to get to a command
prompt. Tried using a floppy boot disk as well;
system starts up, I can
press
F8 to get startup options, but none of them will
loadl just keep getting the
same error message, though when attempting to do
Safe Mode, the system
lists
the different drivers and seems to hang at
agp440.sys before showing the
other message and then restarts itself.

Pretzel

:

Hi Pretzel,

Try using a restore point.
How to start the System Restore tool at a command
prompt in Windows XP:
http://support.microsoft.com/kb/304449

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/

My notebook was in the process of defragging when
it crashed and locked up at
46% complete. Now system will not run at all,
even from CD even though the
BIOS is set to boot from CD first. Windows splash
screen will show
for up to
5 minutes, then screen goes blank then the
following error message
show us
for approx 30 seconds: STOP: c0000139 Entry Point
Not Found. The procedure
entry point I_RpcExceptionfilter could not be
located int he dynamic
link
library RPCRT4.dll. System then just keeps
rebooting. Have tried to
run Safe
Mode, Last known config, nothing works. Any
suggestions short of reformatting
drive? Would I at least be able to pull drive out
of notebook and hook up to
another machine to pull the files off? Thanks.