Defender wont remove unwanted items!!!

[Guest]

I recently downloaded Windows Defender Beta because my computer was telling
me I had an adware/spyware infection. On the first quick scan Defender
recognized four un-wanted items (one trojan, one spyware, two adware) and
recommended I removed them. However, when I try to remove them they keep
coming back and Defender recognizes the same four items on subsequent scans.
Do I need to download any further antispyware/adware programs? Any ones you
recommend? (preferably for free as I am a poor student!)

 

[Guest]

Hello Matt,

If you provide the name and location of the malware, is more easy to
recommend other programs.

Start, Run, eventvwr.msc <enter>

Click on the System event lºg

Go to View, choose Filter, and choose "windefend" in the source contrºl.

Look for yellow triangle entries that give the precise path and location of
what was detected, and use the button provided to paste the content of the
detection back to a messªge here.

What error message do you get in trying to remove it?

Have you tried doing the scan and removal in Safe mºde?

Submit it via the process noted in Windows Defender Help, or here:
Report a possible spyware problem to Microsoft
http://www.microsoft.com/athome/security/spyware/software/support/reportspyware.mspx

Good post

 

[Guest]

The software that gets on your system without your knowledge and then tells
you that your system is infected lures you into buying their product to stop
the annoying messages. This stuff is hard to remove and usually re-installs
itself. Try this to get rid of the software:

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

This should be followed up by a full anti-virus scan and anti-spyware scan.
If you later become re-infected, you might have to get rid of the original
program that bore the spyware, sometimes a gambling program or stuff that
rhymes with corn.

As to free stuff, WD, a-squared, ewido, Spybot S & D, Lavasoft Ad-aware SE,
SUPERAntispyware come to mind. There are also anti-spyware that are not
free, but they do offer free scans. Webroot Spysweeper is one.

 

[Guest]

I downloaded SmitFraudFix from
'http://siri.urz.free.fr/Fix/SmitfraudFix_En.php ' and followed the
instructions until it said to restart computer in safe mode. I followed the
instructons (tap F8 before windows icon appears) but the menu that pops up
isnt asking me to choose a safe mode. Instead it has a box with
( )Hard Drive
( )CD/DVD
( )Floppy disc drive
( )LAN drive

Im not very good with computers so im probably missing something completely
obvious here. Any suggestions?

 

[Guest]

Nope, you are not missing a thing. Some BIOS makers use F8 to change the
startup Boot Device order. So there is a really narrow window to invoke safe
mode. These guys should be shot, but that is another story. Your could
practice your F8 timing or download Superantispyware which has a utility
called Bootsafe. Once you run Bootsafe, you can tell it to come up in safe
mode (look mom, no F8 key) and it will keep doing that until you tell
Bootsafe otherwise. FWIW, the Del Key is the one to use to get into your
BIOS. Hope this info helps!

 

[Guest]

Too, to get into safe mode without using F8, you could use the System
Configuration Utility (msconfig.exe), puttting a check in the box next to
/SAFEBOOT (Minimal) on the Boot.ini tab (Apply > OK). To avoid re-booting
back into safe mode, though, you need to remember to run msconfig.exe again,
while you are in safe mode, and uncheck the same box (Apply > OK).

Dean

 

[Guest]

Thanks dean-dean. That technique had been mentioned in the past. I'm trying
to keep it simple.

 

[Guest]

Thanks Mr Cat that seems to have fixed the problem

 

[Guest]

You are welcome. I hope you did a full virus scan and spyware scan also. It
sometimes takes a few days to really know if you are adware free. Good luck.