Defender - SurfSideKick

[Terry Smythe]

The SurfSideKick parasite has invaded my computer running WinXP-SP2
fully updated. On boot, Defender reports finding SurfSideKick,
recommends RemoveAll. This I do. Shortly after, Defender pops up
telling to reboot to protect my system.

On reboot, SurfSideKick is still there, Defender knows about it,
detects it, tells me to remove it. I do. Then Defender pops up
telling to reboot.

Basically, if Defender knows about SurfSideKick, knows enough to tell
me to remove it, why doesn't it really remove it? Right now, it's
stuck in a reboot cycle, never really fixing the problem that its
detects and knows about. Won't leave me alone, keeps popping up
telling me to reboot.

Full system scan same result.

Regards,

Terry Smythe
Winnipeg, Canada

 

[Ted Zieglar]

Unfortunately, it's not that simple. Malware is more easily detected than
destroyed. In fact, malware is notoriously diificult to deal with.

If you're using the latest updated version of Defender and you still have
the problem, you're going to have to try another malware remover. And
another, and another until you finally get rid of SurfSideKick (if you're
lucky enough.) Another possibility is to search the web for specific SSK
removal procedures.