Debugging a rule - doesn't redirect!

[Paul D.Smith]

Any ideas as to the following?

I have a rule which, based on contents of the subject line, redirects
e-mails to an external account. The rule works fine redirecting to a
Hotmail account but will not redirect to a different valid external address.

- I _can_ send directly (using Compose, send) to the external address.
- My administrators have checked the Exchange logs but can't see any attempt
to redirect to the external address.
- I tried removing _ALL_ rules, adding my new rule but it still would not
work.

Any way I can debug the rule, turn on useful logs, figure out what the
<expletive deleted> is going wrong?

Cheers,
Paul DS

 

[Guest]

My Outlook 2003 doesn't even redirect or forward to any outside email
addresses. Have you found a way to make it work?

 

[Milly Staples [MVP - Outlook]]

Talk to your mail admin. This is turned off by default.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, edlai asked:

| My Outlook 2003 doesn't even redirect or forward to any outside email
| addresses. Have you found a way to make it work?
|
|
| "Paul D.Smith" wrote:
|
|| Any ideas as to the following?
||
|| I have a rule which, based on contents of the subject line, redirects
|| e-mails to an external account. The rule works fine redirecting to a
|| Hotmail account but will not redirect to a different valid external
|| address.
||
|| - I _can_ send directly (using Compose, send) to the external
|| address.
|| - My administrators have checked the Exchange logs but can't see any
|| attempt to redirect to the external address.
|| - I tried removing _ALL_ rules, adding my new rule but it still
|| would not work.
||
|| Any way I can debug the rule, turn on useful logs, figure out what
|| the <expletive deleted> is going wrong?
||
|| Cheers,
|| Paul DS
||
|| --
|| Please remove the "x-" if replying to sender.

 

[Guest]

I'm also the Mail Admin but I could not find where the redirect feature is
configured on the Exchange 2003 Server. Any tips would be appreciated.