Cyclic Redundancy Check????????

[Xeno Chauvin]

Trying to install WinXP-Home . Reformatted hard drive with XP Home.
After about an hour of "installing" I get the message
"Fatal Error, one of the components needs to continue setup could not be
installed.
Data Error ( cyclic redundancy check)
If you are installing from a CD there maybe a problem with the disc.Clean
disc or
use another disc. "

Have tried the "repair" twice didn't work keeps asking for a password?

How do I contact Microsoft about getting another disc?
I do not get the same choices as I got the first time I put the CD in as a
boot disc
how can I get to reformatting the HD from the CD now that part of WinXP is
there?
Thanks
Xeno

 

[Will Denny]

Hi

If you have tried cleaning the disk without any luck, try here:

"How to Replace Lost, Broken, or Missing Microsoft Software or Hardware"
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--

Will Denny
MS-MVP Windows - Shell/User


| Trying to install WinXP-Home . Reformatted hard drive with XP Home.
| After about an hour of "installing" I get the message
| "Fatal Error, one of the components needs to continue setup could not be
| installed.
| Data Error ( cyclic redundancy check)
| If you are installing from a CD there maybe a problem with the disc.Clean
| disc or
| use another disc. "
|
| Have tried the "repair" twice didn't work keeps asking for a password?
|
| How do I contact Microsoft about getting another disc?
| I do not get the same choices as I got the first time I put the CD in as a
| boot disc
| how can I get to reformatting the HD from the CD now that part of WinXP is
| there?
| Thanks
| Xeno
|
|

 

[Pegasus \(MVP\)]

A CRC always indicates a serious problem with your hard
disk or hard disk controller. Download & run the free
diagnostic program that your hard disk manufacturer
makes available on his web site.

 

[Xeno Chauvin]

A CRC always indicates a serious problem with your hard
disk or hard disk controller. Download & run the free
diagnostic program that your hard disk manufacturer
makes available on his web site.

Not this time. IBM test program shows HD as "Excellent"
guess I just got a bad CD from Microwhiz.
Xeno