Customizing Favorite Folders

[Ken->]

I have asked this before and got no response whats-so-ever so I don't know
if it is such a stupid question that nobody feels like responding or what,
but I have tried to find the answer for myself - honest. I can drag folders
from the all folders list to the favorite folders list, but they have gone
away when I close Outlook and reopen it. Is there a way to keep them from
going away from the favorite folders list when Outlook is closed?
Ken

 

[Diane Poremsky [MVP]]

The navigation pane configuration file is easily corrupt for some users.

Delete the XML (and FAV if present) and try again. Both are at C:\Documents
and Settings\username\Application Data\Microsoft\Outlook. You can easily
access it by pasting %USERPROFILE%\Application Data\Microsoft\Outlook in the
Address bar of your browser or Windows Explorer.

You can copy the XML and restore it if Outlook keeps replacing it.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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