customized toolbar doesn't save

G

Guest

I just got a new laptop and so Word was re-installed (2003). I lost my
customized toolbars in the process and I am trying to recreate them, but I
cannot make changes. When I customize a toolbar in Word, the changes hold
until I shut the program. The next time I start Word, the changes are gone.
Is there a switch or some such thing I am missing that will allow me to make
these things stick?
 

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