Customize outlook forms

[Guest]

I have opened the message form to customize it. I added some fields and
resized some boxes. I clicked on the properties tab and made sure the check
box was checked for send form definition. I saved the form and then published
the form. I can choose the form and fill in the fields and send the email to
myself. When I receive the email it is in standard message form, my form is
not used. If I check the send form definition box is'nt this suppose to send
the form properties as I set them up? Please advise.
Thanks

 

[Sue Mosher [MVP-Outlook]]

Outlook version?

Did you click the Edit Read Layout button to create a read layout?

 

[Hollis D. Paul]

If I check the send form definition box is'nt this suppose to send
the form properties as I set them up? Please advise.

You have to force Outlook to use the TNEF wrapper to send custom forms
and their data. Open the recipient's contact form. Select the email
address field, right-click it, and choose properties. In Office
Systems 2003 Outlook, there is a drop-down list-box that says Internet
format. Choose the 'Always send in rtf format' line. If your outlook
is Older, there is a check box on the bottom that is labeled much the
same. Make sure it is checked.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Mukilteo, WA USA