Custom Forms O/S Permissions

[Guest]

I have several XP clients on a corporate network that use a mixture of Office
2000/Xp/2003 that cannot view custom forms. If I make them a local admin on
their machine, they then can open the forms.

I did try giving them just read/write NTFS permissions, but to no avail.

Can anyone let me know or point me to a document explaining the permissions
required for using custom forms.

I even had one client that was never a local admin which was viewing the
forms and then just stopped

Yours,
Confuzed

Graham

 

[Sue Mosher [MVP-Outlook]]

Users need to have read/write access to the folder that Outlook uses to store the forms cache, which should be C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\FORMS. Alternatively, you might try setting the size of the cache to 0.

 

[Guest]

Thankyou for the quick response Sue,

Could you point out to me where in OL or registry that I would set the form
cache size?

Since users have r/w access to their own profiles, I looked at the read-only
attribute which is set for the profile. I tried removing this, but it was
re-set even using the attrib command. Could you shed any light on this?

Kind Regards

Graham

 

[Sue Mosher [MVP-Outlook]]

Tools | OPtions | Other | Advanced Options | Custom Forms

What attrib parameters did you use?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I performed an attrib -r on the file in question.

I did not then check the attributes at the commandline, I looked throught
the gui-properties and notice that instead of a tick, there was a green
square.

I checked the file itself now (logged in as local admin since the user had
left) and it is not read only.

I cannot find any documentation on the attributes as-viewed in gui of XP.
What does a green square signify or a gray square grey/tick (as seen with non
admin user)?


Is it easy to set the cache to zero?


Thankyou for your continued support Sue.

 

[Sue Mosher [MVP-Outlook]]

I can't imagine what file you might have run attrib against. I was suggesting that the Forms *folder* needs to be read/write.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Hi Sue,

If I run the attrib command at a prompt, the folder and and the frmcache.dat
file do not have the 'r' read only attribute. Only the archive bit is set..
However if I right click the folder and choose properties in Windows
Explorer, while logged on as the user, there is a greyed out tick in the
'read only' attribute check box. I am guessing the registry applies this at
log on. If I look at the same property page as a local admin, there is a
green square. I can remove the users greyed out tick and 'apply to this
folder and subfoldersfolders', but if I then check the property page again,
the tick has reappeared.

Since users have full NTFS permisions to their profiles, this is not the
problem.

For this reason I was hoping you might be able to tell me how to set the
form cache to zero, since you made me aware that this may provide a
resolution to the problem.

Thankyou for listening Sue.

Graham

 

[Sue Mosher [MVP-Outlook]]

I already pointed you to the dialog where you set the size of the form cache. I've never played around to see what setting it to 0 does, but it might be useful to try.

The article at http://support.microsoft.com/kb/326549 should help explain what you're seeing in the folder's Properties dialog.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I have re- read your postings, but could not find where you pointed me to the
forms cache dialogue.

Thankyou for the article reference, it was informative.

Regards

Graham

 

[Sue Mosher [MVP-Outlook]]

Tools | OPtions | Other | Advanced Options | Custom Forms
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thank you Sue,

I finally found the custom form manger hidden away. Reducing the cache size
(and rebooting) to zero produced a different error relating to the lack of
space for the cache. Increasing the cache size (and rebooting) produced the
same error. I tried the 'clear cache' button which resolved the problem. I am
guessing that the cache had corrupted in some way. I have a feeling that the
form's designer updated the form which then caused the problem with the
cached form not matching the server based form.

Thankyou for your patience with this forms n00b.

Regards

Graham