Cursor disappears in Word 2003 and never returns

[T]

I've looked all over for the answer to this question, but I haven't much to
go on.

The problem is this: Every time I use Word 2003, before I get to the end of
the first page, the cursor will disappear. Actually, the whole machine
freezes and has to be restarted. It happens with both the integrated
graphics chip on my computer, a graphics board I've installed and
uninstalled, Microsoft Mouse Intellipoint 4.0 and 5.0, plus uninstalling
everything Microsoft Office and reinstalling.

A further oddity. Photoshop is normally well-behaved, but if I'm running
Word and switch to PS before Word freezes, then Photoshop will invariably
freeze.

I'm not able to reproduce the exact sequences involved, but the end result
is *always* the same. Word alone will lose the cursor and freeze before
the end of the first page. Photoshop will invariably freeze if I've
started a document in Word -- sometimes right away, sometimes after a few
minutes.

Any ideas? I'd really appreciate anything anybody has.

T

 

[TF]

Have you updated you installation (Word, Help, Check for Updates)? If so,
there is a bug and the temporary workaround is to lower your graphics
accelerator one notch and test again (in fact MS suggest lowering it to the
three notches from the left - rather extreme!). There will be a patch for
this but probably not until the first ServicePack.

--
Terry Farrell - Word MVP
http://word.mvps.org/

: I've looked all over for the answer to this question, but I haven't much
to
: go on.
:
: The problem is this: Every time I use Word 2003, before I get to the end
of
: the first page, the cursor will disappear. Actually, the whole machine
: freezes and has to be restarted. It happens with both the integrated
: graphics chip on my computer, a graphics board I've installed and
: uninstalled, Microsoft Mouse Intellipoint 4.0 and 5.0, plus uninstalling
: everything Microsoft Office and reinstalling.
:
: A further oddity. Photoshop is normally well-behaved, but if I'm running
: Word and switch to PS before Word freezes, then Photoshop will invariably
: freeze.
:
: I'm not able to reproduce the exact sequences involved, but the end result
: is *always* the same. Word alone will lose the cursor and freeze before
: the end of the first page. Photoshop will invariably freeze if I've
: started a document in Word -- sometimes right away, sometimes after a few
: minutes.
:
: Any ideas? I'd really appreciate anything anybody has.
:
: T