Ctrl-Alt-End not working

[Guest]

Hi Everyone -

We are testing remote access using RDP and Shadowing
of the console.

It works great - UNTIL - the console user locks the screen
or the screen saver kicks in and locks the console.

I've read that the ctrl-alt-end will do the same as ctrl-alt-del
and bring up the security panel -

BUT IT ISN'T WORKING.

I've tried two keyboards, and accessed the remote dekstop from
XP and W2K EE, but no worky worky.

Am i missing something, or is there a workaround or patch?

thanks
tony

 

[Vera Noest [MVP]]

EDIT - Sorry W2K EE should read W2k3 EE

Check this hotfix (is included in SP1):

840721 - Remote user cannot unlock a Terminal Services session in
Windows Server 2003
http://support.microsoft.com/?kbid=840721

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Vera -

Thats exactly what the problem is....

Do you have a link to the hotfix??

thanks

 

[Vera Noest [MVP]]

As the KB article says, this hotfix is not available for general
download. Just phone Microsoft Support and ask for the specific
hotfix. If you don't ask any other support questions during the
same call, you will get the hotfix mailed to you without any costs.

Or install SP1.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Hi Vera,

thanks for the help -
i called and received the hotfix -

but it still doesn't work.

The installation program aborts stating there are already newer
updates installed.


I am already running SP1 of 2k3EE
and the remote systems are also running 2k3EE with SP1

Any other ideas???

thanks
tony

 

[Vera Noest [MVP]]

Does Ctrl-Alt-End bring up the normal security window when you use
it in an active rdp session?
If it doesn't then your problem has nothing to do with the hotfix
issue, since that problem was a rights issue.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Hi Vera,

Ctrl-Alt-End does not bring up the security window.

Please advise on other possibilities.

thanks
tony

 

[Vera Noest [MVP]]

What are the settings in the rdp client under Options - Local
resources - Keyboard?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Hi Vera -

"On the remote computer"

Is the selection choice.

I have tried all three of the settings, but to no avail.

Thanks for your help on this!!

take care
tony